Cloud Software Built for Consumer Durables & Electronics Companies in Saudi Arabia

Yes. One cloud backend ties promoter counter shifts, dealer orders, serial-level stock, sell-through, loyalty payouts, display audits, and LMS certification. One admin portal, unified dashboards across Riyadh, Jeddah, Dammam, and other Saudi territories.

Each unit carries a serial or IMEI from container intake at Jeddah Islamic Port or King Abdulaziz Port in Dammam. The DMS allocates by serial, dealer invoices stamp it, and shoppers register warranty by QR scan. Warranty, swap, and recall lookups run in real time, cutting fake-warranty claims and grey-import disputes across the souq and dealer network.

Yes. Separate price trees for souq traders, sub-distributors, single-brand dealers, and modern-trade chains such as Carrefour Saudi Arabia, Lulu Hypermarket, and Danube. Off-invoice, on-invoice, and claim discounts attach per channel class in SAR.

The app is offline-first. Promoters clock in, log demos, capture orders, and complete display audits with no signal, even inside basement electronics floors or on long stretches between Riyadh, Jeddah, and Dammam. Photos, GPS, and timestamps hold on the device and sync once coverage returns, so distance and patchy signal never stop the day.

Each promoter is mapped to one dealer counter or showroom. Check-in locks to that geo-fence with a selfie and AI liveness check. Demos, conversions, and drop reasons log per shift. Where dealer sell-out is shared, the platform ties claimed conversions back to real units sold.

Each campaign brief sets a picture-of-success per chain and dealer. Merchandisers audit during visits and AI image recognition reads the shelf for demo TVs, fridges, and phone hot-zones, plus POSM presence. Exceptions flag a missing or displaced demo so trade spend maps to real visibility.

The app logs demos and claimed conversions. Dealer or chain sell-out verifies the sale. Where serial-tagged sell-through is shared, a shift-to-serial match runs. Verified conversions trigger payout straight to the promoter's bank account or an STC Pay wallet. Inflated claims drop out.

Yes. Each new phone, inverter, TV, or appliance launch ships a module with specs, demo flow, and a quiz in Arabic and English. The field app blocks the brand until the promoter is certified, so brand teams see counter readiness by region and dealer before stock lands.

Yes. Invoicing supports ZATCA Fatoora-compliant e-invoicing, and product masters can carry SFDA/RSD batch, expiry, and serial references where a category requires them. Data is encrypted in transit and at rest, aligned with PDPL expectations, role-based access limits each user, and audit trails cover every transaction.

Ramadan and Hajj-Umrah demand trigger priority rules in the DMS: by dealer class, chain SLA, margin, or penalty risk. Reservation logic stops the same serial-tagged stock being double-booked across competing dealer orders.

FMCG, CPG, food and beverage, dairy, home care, cosmetics and personal care, pharma, BFSI, industrial products, automotive spares, agri inputs, and building materials. Shared cloud backend, modular per industry, so a durables brand and an FMCG arm can run on one stack.