Consumer Durables & Electronics Loyalty Program Cloud Software for Saudi Arabia

Yes. Each audience runs as its own programme with separate ID onboarding, earning rules, validation logic, and payout rail. Dealer sell-through rebates across modern trade and baqala counters, promoter carton-scan incentives, technician completion bonuses, and shopper warranty registration all sit side by side on the same cloud backend.

Sub-distributor and wholesaler secondary sales sync from the DMS on a scheduled feed. The engine applies slab-based rebate rules per brand and SKU, so a dealer covering Riyadh, Jeddah, or the Eastern Province is scored on real off-take rather than primary billing. Tier upgrades to Silver, Gold, or Platinum trigger on volume, and rebates settle by bank transfer to the registered IBAN in SAR.

Promoters scan the QR on a television, refrigerator, or phone carton at the retailer counter after sale. The platform checks scan uniqueness, shift check-in, and outlet location, then pushes a verified payout straight to the promoter's bank account, mada-linked card, or STC Pay wallet within seconds. Duplicate or out-of-shift scans route to supervisor review.

Technicians close installation and repair jobs in the CRM app. Closure time, customer sign-off, and parts used are captured per ticket. A verified close triggers a bonus to the technician's bank account or wallet. Tier benefits unlock for technicians clearing high monthly job counts across Riyadh, Jeddah, and Dammam with low reopen rates, even when a route runs long between calls.

Shoppers register the serial number by QR scan at the retailer counter or through the shopper app, on a light-data screen built for the long inter-city distances a delivery or service visit can involve. Registration activates the warranty against the purchase date and adds the buyer to the brand's registered base, from which trade-in eligibility, upgrade offers, and after-sales routing all flow.

Every carton QR is unique and one-time. Location-bound validation ties the scan to the registered retailer counter, so a grey-market unit sold outside the authorised network is caught. Shift check-in locks the eligible window, and duplicate, photocopied, or out-of-area scans drop into a review queue with a full audit trail before any payout moves.

Yes. Air-conditioning, water-heater, and solar installers, plus electricians and authorised service partners, register with ID, link to authorised dealers, and earn per verified install logged in the app. Bonuses settle by bank transfer. Tier benefits include priority project leads, certification badges, and access to product training delivered in Arabic and English for a multilingual, majority-expatriate field force.

Yes. Dealer rebate payouts run by direct bank transfer in SAR, while promoters and technicians can take a payout via mada-linked card or an STC Pay wallet. Monthly batch or on-demand release is configurable, and reconciliation reports auto-generate per dealer with the rebate breakdown and payment reference.

Brand teams see active dealer counts by region, tier distribution, promoter scan velocity, technician job throughput, and warranty registration rate across Riyadh, Jeddah, and the Eastern Province. Finance sees payout liability in SAR, bank-transfer and wallet settlement logs, batch status, and the redemption-to-issued ratio, with the 1Voice assistant answering plain-language questions on top.

Yes. Promoter, dealer, and technician apps run on standard Android handsets and queue offline the moment a route moves out of signal range between cities, then sync once connectivity returns. Light, low-data screens keep counters and job queues moving across the long distances, heat, and route density that shape field coverage in Saudi Arabia, and the interface supports Arabic and English for a multilingual field force.

Yes. Promoter, dealer, technician, and shopper apps publish under your brand on Google Play and the Apple App Store with your logo, splash, and palette. The cloud backend stays shared. Separate apps per audience are supported when a distinct experience is required for dealers versus in-store promoters.