Cosmetics & Personal Care Loyalty Programs Cloud Software for Saudi Arabia

Yes. Each audience runs as a separate programme with its own KYC, earning rules, payout rail, and WhatsApp template. The admin portal keeps programmes isolated, so beauty advisor sell-through logic never crosses into salon rebates or the retailer scheme. Batch-record checks and national ID or Iqama verification scope to the audiences that need them.

Advisors working counters at hypermarket and modern-trade chains such as Panda, Othaim, or Carrefour Saudi Arabia log check-in, consultations, and pack QR scans in the field app. The retailer POS export matches counter and time window to confirm the sale. Verified sell-through releases the payout to the advisor's mada or STC Pay account, or bank transfer, usually the same day. Unmatched claims route to a supervisor.

Salon owners and beauty traders working through souq and independent retail upload their purchase invoices, or the figure flows straight from the DMS. Monthly and quarterly volume slabs trigger SAR rebates. A business registration or national ID clears KYC. Payouts settle by bank transfer to the registered account, and WhatsApp confirms the rebate statement.

Each cream jar, serum bottle, soap carton, or fragrance box carries a unique QR tied to its batch and expiry record, aligned with the SFDA's RSD track-and-trace approach. The advisor, retailer, or shopper scans at point of sale, the platform validates against issued inventory and the batch record, and it credits the sell-through to the seller's verified profile. Duplicate and photocopied scans block on the server, which also helps flag counterfeit packs.

Counter geo-lock blocks off-site check-ins, the pack QR cannot be scanned twice, and the retailer POS cross-check confirms each sale. A national ID or Iqama ties the seller to the transaction, and AI anomaly scoring routes outlier patterns to a supervisor. Every reward keeps a full audit trail before any SAR payout leaves the float.

Seasonal schemes layer over the base programme. Date-windowed multipliers reward advisors through the sharp, short-window demand surge around Ramadan, bonus rebate slabs push salon and retailer volume ahead of the season, and Hajj and Umrah pilgrimage demand around Mecca and Medina scopes campaigns by region. The audit log shows exactly which scheme paid what.

Freelance makeup artists log each bridal or event booking and scan the pack QR on products used. Booking volume feeds repeat-purchase tiers, and project payouts settle to a mada or STC Pay account. A national ID or Iqama is the only KYC, and top tiers receive bonus sample packs shipped through the distributor network.

Advisors get shift, payout, and leaderboard alerts. Salon and retailer owners get rebate statements and slab updates. Makeup artists get booking confirmations and tier notices. Broadcasts go out in Arabic and English, and in the additional languages Saudi Arabia's multilingual, majority-expatriate field force needs, so an advisor in Jeddah and a salon owner in Dammam each read the message in the language they speak, with two-way chat for scheme questions.

Brand: active advisors, salon and retailer tier distribution, leaderboard rankings, and makeup artist booking volume by region. Sales ops: counter compliance and sell-through ratios by retail chain and by souq. Finance: mada, STC Pay, and bank payout liability in SAR, rebate batches, redemption ratio, and a full audit trail per transaction, with the 1Voice assistant answering plain-language questions on top.

Yes. The scan and check-in run on standard Android handsets and queue offline the moment a route moves out of signal range between cities, then upload once connectivity returns. Light, low-data screens keep advisors and traders moving across the long inter-city distances and summer heat that shape route planning in Saudi Arabia.