Agriculture Loyalty Program Cloud Software for Vietnamese Business

A grower enrols with a mobile number plus the province and the crop they farm. A dealer enrols against a trading name the distributor already invoices. Verification differs on purpose: the dealer is matched to an existing DMS account, while the grower is confirmed by a one-time code sent to the number given. Personal details captured at enrolment are handled in line with the Law on Personal Data Protection 91/2025/QH15, in force since 1 January 2026.

Points come from a purchase the platform can evidence, never from a declaration. A grower scans the code printed inside the pack; a dealer claims against an invoice line the distributor has already raised. Each code works once and stays bound to the batch it was printed for, so a copied or photographed code is turned away before anything reaches a member ledger.

Rewards settle in VND. Most members take a bank transfer over NAPAS 247 or a credit to an e-wallet, and in farming provinces cash is still ordinary, so a distributor-paid cash settlement can be booked against the same ledger rather than sitting outside it. Whichever route is used, the amount, the approver and the date stay on one audit trail.

Bands follow invoiced purchases and how much of the category a counter takes from the brand, both read out of the DMS. Because the figure is the one already on the invoice, a dealer who disputes a band can be shown the transactions behind it. Movement is reviewed on a season cycle rather than a calendar month, since agri-input buying is nothing like evenly spread.

They sit in a register of their own, because they shape what goes on the crop without necessarily buying it. Accreditation is checked at enrolment and again at renewal, and earning is tied to advice given and the volume that follows rather than to a personal purchase. Caps, rules and messaging are configured separately from the dealer and grower schemes.

Out of the distributor management system, with nobody re-typing it. Invoices posted there create the claim lines a dealer can draw on, redemptions write back so stock and credit stay honest, and category share is computed against the SKU list the brand maintains. No one rebuilds those totals in a spreadsheet at the end of a cycle.

That is rather the point. Earning windows open with planting and close once the harvest is sold, and they differ by crop and by region, so a rice scheme across the Mekong Delta runs on a different clock from a coffee or pepper scheme in the Central Highlands. Multipliers, province leaderboards and draws all hang off those windows, configured in the portal.

Through segmented SMS and WhatsApp broadcasts, with a two-way thread for questions. A grower gets a confirmation once a claim clears and a reminder before a window shuts; a dealer gets band movement and rebate notices. Opt-in status and send timing are set per campaign, and the contact data behind it is held under the same statutory data protection rules as enrolment.

Enrolment by province and by crop, claim volume against codes issued, why claims were rejected, band movement across the dealer base, and reward cost in VND set against the budget approved for the season. The 1Voice assistant takes questions on any of that in plain language, so a manager is not waiting on a report writer.

Mobile coverage across Vietnam is strong, so for most members scanning and claiming is an ordinary connected experience. On the more remote delta and mountain routes a scan is captured and queued until the handset reconnects a few minutes later. Screens are deliberately light, which matters more for an older handset than for signal.