Cloud Software for Vietnam's Cosmetics & Personal Care Brands

Yes. Every cosmetic, skincare, and personal care line in the SKU master carries a field for its product-announcement reference, and manufacture and expiry dates sit on every batch alongside it. That lot visibility lets an audit or a recall trace cleanly all the way from the warehouse to the counter and the tạp hóa shelf. What the platform does not do is file or hold the announcement itself; that stays a Ministry of Health matter that belongs to the brand, with the software only supporting the record-keeping around it.

Consultations and sales get logged by BAs and promoters right at the counter or aisle. Once a conversion is verified, the payout goes in VND straight to the individual, whether that's a bank account or an e-wallet like MoMo, ZaloPay, or VNPAY, with no agency sitting in between. A claim that fails verification is simply held back for review rather than paid out.

Yes. Whether a consignment lands at Hai Phong in the north or comes through the Cai Mep-Thi Vai complex serving Ho Chi Minh City, its clearance reference, batch, and expiry are logged into the DMS right away. FEFO allocation then carries stock out of the central warehouse and downstream through the distributor, sub-distributor, and wholesaler layers to outlets spanning the North, Centre, and South.

One geography master holds health and beauty chains, pharmacies, supermarkets, minimarts, and tạp hóa stores together, while the online and social-selling channel gets tracked as its own separate stream. Reorder gaps, counter sell-out, and secondary sales all surface in that same single view, putting modern trade and general trade side by side for the brand manager instead of in two disconnected reports.

Yes to both groups. The app lets salons and beauty consultants arrange their own replenishment, record professional usage, and build up tier points along the way. Small retailers and independent sellers follow a separate path: simple KYC to enrol, rewards that redeem to a bank account or e-wallet, and LMS certification to clear before they take part in campaigns or receive product gifting.

A campaign brief sets the standard, and BAs and merchandisers photograph the counter or shelf against it. From there, AI image recognition checks tester presence, competitor adjacency, and facings, along with where gift-with-purchase stock sits, across health and beauty chain counters, pharmacies, and supermarket beauty aisles. Any drift generates an exception report, giving supervisors a window to close the gap before the next promotion cycle starts.

A brand manager's view is built from BA conversion ratios, campaign ROI, and SKU or shade-level sell-out, while a KAM works instead from chain scorecards built for joint business plan reviews. Either one can simply ask the 1Voice AI assistant a plain-language question, such as which fragrance is moving slowly in Hanoi or which five SKUs sold best in Ho Chi Minh City this week, and get an answer immediately, no custom report required.

Their own SKU and promotion codes keep Tết gifting sets and seasonal bundles tracked separately from everyday stock, so a brand team can watch sell-through without it blending into the regular numbers. The North typically starts stocking up for the holiday well before the South does, which means replenishment and scheme timing work better planned region by region than off one national calendar.

Yes. Pricing runs VND-native with multi-timezone support built in as standard, and the geography master maps every outlet down to commune level across Vietnam's provinces, spanning the North, the Centre, and the South.

Home care, dairy, and food and beverage sit alongside agriculture, consumer durables and electronics, financial services, industrial products, automotive parts, building materials, pharmaceutical distribution, and FMCG more broadly among the sectors it already covers. It's a single cloud backend underneath, reshaped each time to fit whatever channel structure a given sector runs across Vietnam.