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What Sets 1Channel's Cloud AI Sales Force Automation Software Apart in Vietnam?

Built around the dual-channel reality here: wider coverage, real visibility into secondary sales that used to vanish once stock left the warehouse, and proof of every call.
Sequenced for the Motorbike Round – Instead of ordering stops by map distance, beats follow actual riding time through short, frequent hops between street-level outlets.
Two Connected Tools – A central admin portal handles distributor, outlet, SKU and beat setup, while the phone in the rep's pocket runs the visit, order and audit.
Location-Locked Check-Ins – The first visit fixes an outlet's exact coordinates, and every check-in after that is measured against that pin, ruling out a call logged from down the street.
Van Sales on the Spot – Selling, invoicing in VND and taking payment, whether cash, COD, a VietQR scan or a bank transfer, all happen at the vehicle.
Face-Verified Attendance – A Monday-start roster runs on GPS, selfie and AI face matching, with Saturday-morning trade shifts supported and late arrivals flagged automatically.
A Shared Reporting Layer – Over 40 reports on outlet coverage, beat compliance and primary-versus-secondary sales sit on dashboards both the Supervisor and the ASM check.

Sales Force Automation Suite

Everything a Vietnamese route-to-market operation needs, covering the chain from a national distributor down to a single tạp hóa storefront, with planning, pricing and reporting all handled in VND

Workforce Management

See the same picture whether a field employee is on your own payroll or a distributor's, with deployment and tracking that spans the North, the Centre and the South

Field Activity Management

Store audits, photo capture and custom questionnaires, all sized to fit inside the minute a rep actually has at a busy shopfront

Route Planning

Whether the run is a dense city cluster or a spread-out Mekong Delta route, beats are sequenced by riding time and every visit is GPS-validated

Sales Analytics

Region-aware dashboards, month-to-date VND tracking and a primary-versus-secondary sales view, all backed by a library of 40+ reports

Attendance & Time Tracking

A Monday-start working week closes out payroll-ready, with GPS attendance, AI face checks, selfie capture and late-arrival alerts along the way

Leave Management Software

A public-holiday calendar built around the Tết shutdown, plus auto-allocated leave balances, approval policies and full balance tracking

HR Management Software

Org hierarchy, role assignments and employee records stay aligned with the working-time and overtime caps the Labour Code 2019 sets

Expense Management Software

From a petrol receipt to a parking ticket, route expenses are claimed in VND against configured expense heads, then move through approval to reimbursement

Store Management Software

Territory management that spans tạp hóa stores, minimarts and wholesalers, with outlet creation, GPS geofencing and channel and category mapping underneath it

Sales Scheme Management

Map a trade scheme to the right outlets and SKUs, then check whether a Tết promotion is landing differently in the north than in the south

How the Platform Runs, Day to Day

It starts in the admin portal, where a manager sets up teams, users, outlets, territories, beats, distributors and schemes everyone else works from. Out on the road, the rep's day runs through the app: attendance verified by AI, then down the beat one tạp hóa at a time, checking in by GPS, logging the order and shelf count, and finishing with an expense claim in VND. Supervisors watch it unfold on live dashboards, backed by 40+ downloadable reports.

SFA mobile app dashboard with attendance and beat plan
SFA mobile app outlet visit, sales entry, and questionnaire
SFA mobile app expense claim and work summary
SFA admin dashboard with user management and organisation tree
SFA admin outlet and product master with beat planning
SFA admin sales order management and analytics report
SFA admin leave and expense management

Insights & Resources

Guides written for teams selling and distributing inside the Vietnamese market.

How FMCG Brands Win Across Vietnam's Tạp Hóa and Minimart Channels
SFA

How FMCG Brands Win Across Vietnam's Tạp Hóa and Minimart Channels
Field Sales Software Built for Vietnam's North-to-South Retail Coverage
SFA

Field Sales Software Built for Vietnam's North-to-South Retail Coverage
Van Sales or Pre-Selling? Choosing a Route Model for Vietnam
SFA

Van Sales or Pre-Selling? Choosing a Route Model for Vietnam
Beat Planning for Dense Tạp Hóa Routes in Vietnamese Cities
SFA

Beat Planning for Dense Tạp Hóa Routes in Vietnamese Cities
Read More

Rewards and Recognition

Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.

mid market high performer
easy for mid market businesses
easiest setup for mid market businesses
high performer for asia pacific

Comprehensive Features Overview

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Which Vietnamese Teams Run on 1Channel SFA?

It shows up across a wide span of Vietnamese distribution, FMCG and beverages, pharma, agro-inputs, consumer electronics, wherever a brand or distributor needs deeper reach into general trade, real visibility into secondary sales, and field teams held accountable from the Red River Delta all the way to the Mekong Delta.
💡 Built to Reshape: Distributor tiers, territory design, the general-trade-to-modern-trade mix, none of it is fixed here. Every workflow, module and business rule adapts to how your operation actually runs.
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FMCG Companies

Distributor salesman teams, merchandisers and van-sales reps all get managed from one place, across tạp hóa stores, traditional markets and minimarts.

Beverage & Dairy Brands

Van routes stay stocked and ready to sell, outlet coverage keeps widening, and chiller and POSM placement gets tracked right through the Tết build-up.

Distributors & Wholesalers

Secondary sales get captured and stock-outs flagged before the next delivery run, while sub-distributors and retailers stay serviced on schedule.

Pharma & Healthcare Distribution

Route plans, batch and expiry discipline, and productivity tracking cover reps calling on pharmacies and clinics alike.

Telecom Brands

Handset and top-up teams get tracked on attendance and field visits, with activations and retail execution monitored alongside them.

Consumer Electronics Brands

Whether it's a chain retailer or an independent dealer, in-store promoters, product demos, stock levels and sales all get reported through the same system.

Service & Field Businesses

Mobile employees spread across Ho Chi Minh City, Hanoi, Da Nang and the provinces beyond get their routes, attendance and claims managed from a single system.

PRICING

Route-to-market rarely looks the same from one Vietnamese operation to the next, so VND pricing tracks user count, the modules in play, how much customisation is needed and how far the deployment scales.
Cloud hosting, the mobile app, onboarding and field-team training come standard on every plan.

Monthly Plan

Billed monthly in VND, cancel-flexible
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Celebrating Growth Milestones

At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.

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Frequently Asked Questions

What exactly does Sales Force Automation Software do?▼

Does it fit how Vietnamese businesses actually sell?▼

What if a rep drops signal somewhere remote?▼

Can it still find an outlet tucked down a narrow alley?▼

How does it handle VND sales and the mix of cash, QR and transfer payments?▼

Can the field team file expenses straight from their phones?▼

Are reports exportable to Excel?▼

Is deployment for Vietnam fully cloud-based?▼