Automotive Distributor Management Cloud System for Nigerian Business

Brake sets, airbags, steering assemblies, and battery cells pick up a serial the moment they clear Lagos port. The platform releases stock by lot or serial when a dispatch is raised. The serial prints on the dealer invoice. A workshop fitment registers it against the warranty file. If a recall is called, every affected serial surfaces instantly.

Price trees are set up class by class: tier-1 dealer, sub-dealer, jobber mechanic, OEM spares distributor, lubricant distributor, tyre distributor, and multi-brand workshop. Trade discounts, Naira credit terms, and launch overrides hang off each class. When an order is keyed, the order screen pulls the correct mix on its own.

Each SKU is mapped to make, model, production year band, and engine variant. As a dealer order is captured, every line is checked against that catalogue before any allocation happens. Anything that looks off drops into a review queue. The payoff is fewer wrong-part returns from Ladipo and Nnewi traders and quicker dispatch to the mechanic.

Dealers and workshops raise a claim with the serial, the Naira invoice reference, the fitment date, the failure symptom, and photos. The claim is routed for technical sign-off. Once cleared, a single transaction issues the credit note and books the replacement dispatch. The warranty register stays tied to that serial for its whole life.

Each dealer account carries a credit ceiling in Naira. The outstanding ledger refreshes as POS, Opay, Moniepoint, PalmPay, or bank-transfer receipts are reconciled. Orders are held automatically the moment a limit is breached, and dispatch only resumes after the payment lands. Every collection and override is captured in a clean audit trail.

Schemes sit on top of base pricing with date-bound rules. Hitting an MTD or QTD volume target fires an automatic credit note. Bonuses for a new model launch and free-goods offers attach themselves to qualifying orders. Eligibility is worked out at the point of order. Return on each scheme is tracked live in Naira.

Tier-1 dealers usually run on longer terms while sub-dealers and jobber mechanics sit on tighter cycles. Terms are saved per account and applied without anyone keying them again. Ageing dashboards highlight dealers creeping towards their ceiling. Reminders go out ahead of due dates, and exception reports show where payment is slipping.

The platform sweeps the serial register for the affected stock. Dealer alerts go out with the affected serial list, the replacement workflow, and a customer notice template. Workshop and end-customer registrations open up downstream notification. A recall is closed only once the units are returned, swapped, or written off, with the full trail preserved.

Yes. REST APIs talk to SAP, Oracle, Microsoft Dynamics, and the dealer systems already running. Sales orders, Naira invoices, dispatch notes, GRN, warranty claims, returns, and POS or transfer receipts flow across with no rekeying. SFTP feeds carry bulk daily syncs of master data and serial inventory.

KAMs track the dealer order book, sell-out, range compliance, and scheme ROI. Operations watch order throughput, on-time dispatch, and warranty turnaround. Finance follows Naira credit ageing, trade investment, warranty exposure, and POS and transfer reconciliation. Drill-downs run from state to dealer down to the individual serial.