Consumer Durables & Electronics Distributor Management Cloud Software for the Philippines

Every unit is received against its serial number at the warehouse, and that serial travels with the stock through allocation, dispatch, and the invoice raised to the dealer. Warranty start dates and after-sales records attach to the serial, so a service query or a dealer complaint can be traced back to the exact consignment it came from.

Instalment purchases are common in Philippine appliance retail, and the platform records the financing partner, down payment, and instalment schedule alongside the standard invoice. Dealer credit exposure and instalment receivables are tracked separately so collections teams can see which balances are pending from the buyer versus the financing partner.

Peso price lists are configured per dealer class, from multi-branch appliance chains down to single-outlet provincial dealers. Each class carries its own pricing, promotional eligibility, and credit terms applied automatically at order entry, so a Metro Manila showroom and a provincial dealer never draw identical terms without that being a deliberate decision.

Yes. Dealer payments made through GCash, Maya, InstaPay, and PESONet are matched against open invoices as they come in, alongside cheque and bank-transfer settlement. Field collections captured offline sync once connectivity returns, so a payment taken in an area with a weak signal is not lost or double-entered later.

Deliveries for refrigerators, washing machines, and air conditioners route through combined road and inter-island freight, and the platform tracks dispatch, transit, and installation handover stage by stage. When a typhoon closes a port or grounds a route, affected orders are flagged and rescheduled rather than left unaccounted for, and the field app keeps working offline until the connection is back.

Warranty terms are linked to the serial number at the point of sale, so the dealer and the distributor both have a single record of coverage start date and duration. Service requests and replacement units reference the original serial, giving after-sales teams a traceable history instead of relying on paper warranty cards.

Larger appliance chains commonly run on agreed credit terms, while smaller provincial dealers tend to settle faster or trade closer to cash and digital payment. Credit limits are set per account in pesos, orders auto-block once ageing crosses the limit, and reminders go out ahead of due dates to keep collections on schedule.

A returned unit is logged against its serial number with the reason for return and condition notes captured at the counter. The platform routes the unit to warranty replacement, repair, or write-off, and the credit note ties back to the original invoice so stock and account balances stay reconciled.

Yes. REST APIs link to SAP, Oracle, Microsoft Dynamics, Sage, and locally built distributor ERPs. Orders, serial-stamped invoices, goods receipt, returns, warranty, and GCash, Maya, and bank-transfer payment records move both ways, with SFTP feeds available for bulk master uploads and daily reconciliation.

Category managers see sell-out by dealer class and promotional performance in pesos. Operations tracks dispatch schedules, installation backlogs, and typhoon-related exceptions across provinces. Finance reviews ageing per account, GCash and Maya reconciliation, and instalment receivables, with drill-down to serial-level transactions.