Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your business
Manage merchandising campaigns, store audits, outlet visits, and field team execution
Track POSM deployment, proof of execution, photo validation, and campaign reporting
Create campaigns, set duration, upload store and POSM lists, track coverage and scoring
Photo proof capture, activation tab, bypass workflows, and field execution tracking
Deployment tracking, photo proof, reference image comparison, and exception handling
L1/L2/L3 multi-level audits, quality scoring, and automated audit dashboards
Manage field sales teams with mobile attendance, route plans, outlet visits, and real-time reporting
Enterprise loyalty platform for channel partners, retailers, and distributors with points, rewards, and automated incentives
Manage leads, customers, pipelines, follow-ups, and sales reporting in one platform
Train sales teams with sessions, quizzes, certifications, gamification, and mobile learning
In the admin portal, managers survey and geotag outlets, group them by channel and size, set availability and shelf norms per class, and upload store lists. Merchandising visits are scheduled inside the beat plan itself. Out on route, field reps keep working offline — surveying outlets, taking orders, capturing photos — wherever mobile coverage thins, then sync the moment it returns. At the counter, a single info button surfaces norms, the GPS pin, SAHPRA-registered SKUs, and outstanding credit, while store lists push campaigns out across all nine provinces.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Build a clean master of every South African outlet, geotagged where street addressing is inconsistent.
FEATURES:
WHY IT MATTERS:
Where street addressing is inconsistent, a rep needs the spaza counter pinned by GPS, not a street name that may not exist.
Pitch stock and shelf expectations to the channel and size of each outlet.
NORM FEATURES:
WHY IT MATTERS:
A township spaza shop and a cash-and-carry wholesaler cannot carry the same target — norms by channel keep it realistic.
Make merchandising a structured part of the daily beat plan, not an afterthought.
PLANNING FEATURES:
WHY IT MATTERS:
Dense township high streets need more frequent touch than long rural routes — that is planning, not guesswork.
One info button, and the rep has everything the counter conversation needs.
INFO INCLUDES:
WHY IT MATTERS:
Reps and managers get instant context at the till without paging through reports or a paper ledger.
Load and maintain the store lists that campaigns and beat plans run off.
LIST FEATURES:
WHY IT MATTERS:
Accurate targeting means the right scheme reaches the right outlet, and stock stops leaking around your distributors.
Organise outlets across South Africa's provinces and metros.
MAPPING FEATURES:
WHY IT MATTERS:
Maps coverage to how South Africa actually trades — the Gauteng metros, the Western Cape, KwaZulu-Natal, and the inland provinces.
Reporting at outlet level, which is where the secondary-sales gap actually closes.
REPORT TYPES:
WHY IT MATTERS:
Shows what happens after factory-out, inside the distributor and retailer layer most brands never get to see.
Brands and distributors scaling from Johannesburg and Pretoria through Cape Town, Durban, Gqeberha, and Polokwane need tighter control over thousands of outlets and a multilingual field force. Our platform pulls outlet operations into a single offline-first system, priced in rand (R).
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.