Everything needed to run field sales, loyalty, retail execution, CRM and training across your distribution network
Run merchandising campaigns, shelf audits and outlet calls across national chains, independent stores and spaza shops
Track posters, branded fridges and shelf strips with geotagged proof of placement and campaign reporting
Build campaigns, set the run dates, load outlet and POSM lists, then track coverage and scoring by province
Deployment status, geotagged photo proof, reference-image comparison and exception handling
L1/L2/L3 multi-level audits, quality scoring, and automated audit dashboards
Outlet classification, norms management, GPS-geotagged store lists and coverage tracking by channel
Run field sales teams with mobile attendance, beat plans, van sales, outlet calls and live reporting
Reward retailers, wholesalers and distributors with points and rand payouts via bank transfer, instant EFT or PayShap
Manage retailer and distributor relationships, leads, follow-ups and reporting, with POPIA-aware data handling
Train a multilingual field force in English, isiZulu, isiXhosa, Afrikaans and Sesotho with mobile, low-bandwidth modules
The rep opens the app, reads the day's beat plan and checks in at the outlet, whether that is a supermarket in a Cape Town mall, a forecourt on the N1 or a spaza shop in Khayelitsha. Campaigns load under the activation tab with their POSM lists and reference photos. The rep photographs each deployment, watches the items turn green and submits. If the shop is locked or mid-refit, a bypass reason goes in instead. Planned and unplanned calls are both logged, capture carries on offline wherever the signal drops, and supervisors follow progress on live dashboards the moment the handset syncs.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
See the campaigns assigned to that outlet the moment you check in, chain store or spaza counter.
FEATURES:
WHY IT MATTERS:
A rep three streets into a township round knows exactly what to execute at each shop without phoning the depot.
Capture and submit GPS-stamped photo evidence of every poster, branded fridge and shelf strip.
CAPTURE FEATURES:
WHY IT MATTERS:
Ends phantom POSM and invented reporting, so a brand can see exactly where its branding spend actually landed.
Handle locked shops, refits and absent owners without stalling the rest of the beat.
EXCEPTION FEATURES:
WHY IT MATTERS:
Keeps the rep moving down the route instead of idling outside an outlet nobody can get into today.
Run the scheduled beat alongside the unplanned calls a rep picks up along the way.
VISIT FEATURES:
WHY IT MATTERS:
Leaves room for the calls a rep spots on a busy township high street without losing beat discipline or coverage targets.
Complete the assigned tasks and checklists on every outlet call.
TASK FEATURES:
WHY IT MATTERS:
Makes sure every required activity is done, even on a two-minute stop at a small tuck shop.
Keep working where the signal drops, on rural stretches of route and in township pockets.
OFFLINE FEATURES:
WHY IT MATTERS:
Where mobile coverage thins out, on long rural runs and inside parts of township trade, offline-first is a requirement rather than a nice extra.
Managers watch field activity as it happens, territory by territory.
TRACKING FEATURES:
WHY IT MATTERS:
Gives managers a clear view across Gauteng, KwaZulu-Natal and the Western Cape without a day spent on the phone chasing reps.
Brands moving out of Gauteng into KwaZulu-Natal, the Western Cape, the Eastern Cape and Limpopo need tighter execution control over more reps, more distributors and more ground. Our platform gathers scattered field operations into a single system.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.