Distribution modules that hold distributor operations, order processing, stock control and secondary sales together across a South African network
Retailer orders, approvals, inventory allocation, delivery notes, and secondary sales
Track sellable stock, warehouse inventory, transit stock, and automate replenishment
Multi-warehouse inventory, stock transfers, batch tracking, GRN, and dispatch
Value-based, volume-based, and free goods schemes with auto-application
Customer-specific, geography-based pricing with validity dates and auto-application
Product catalogue with Brand, Category, Product, SKU hierarchy and UOM conversions
Configurable geography hierarchy, beat planning, outlet mapping, and user assignment
No-code workflows with conditions, triggers, notifications, and multi-level approvals
24+ standard reports, live dashboards, sales trends and CSV export
Outstanding tracking, credit limits, invoice payment allocation, and credit notes
Multi-level returns, damage claims, credit note generation, and GRN discrepancy
Goods receipt notes, ordered vs received validation, and batch tracking
B2B ordering platform for distributors with self-service ordering and payments
Order booking app with GPS attendance, market visits, beat execution, and AI assistant
Conversational AI assistant, auto order validation, intelligent FIFO/FEFO, and automation
Admin portal: choose the allocation mode under Settings > Batch Selection, mark SKUs as batch-coded with a Shelf Life, and pull Stock Traceability and Stock Ageing whenever a SAHPRA query or a recall lands. Mobile app: field reps read live batch and expiry at the point of sale as they work a route through spaza shops, forecourts and chain outlets in Gauteng, KwaZulu-Natal and the Western Cape — still capturing when the signal drops away.
Practical guides for selling and distributing across the South African market.
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Each unit holds its own batch number, manufacturing date and expiry across warehouses in Johannesburg, Durban, Cape Town and Gqeberha.
Features
Why It Matters
SAHPRA pharma audits and SABS food traceability both call for batch-level proof running from goods receipt right through to the retailer.
At order entry the platform pulls whichever batch the rule on that SKU — or the platform default — says it should.
Features
Why It Matters
FEFO moves short-shelf-life pharma and dairy out before write-off, which takes the guesswork out of every dispatch to a pharmacy or a national chain DC.
Thresholds you configure yourself surface near-expiry batches early enough for the team to act before the stock goes dead.
Features
Why It Matters
An early flag gives the team room to transfer between Gauteng and the Western Cape, push a scheme or raise a claim before the rand write-off lands.
Record batch, manufacturing date and expiry the moment goods are received, whether off a local plant run or a container cleared at Durban.
Features
Why It Matters
Clean data at inward leaves no reconciliation gap when a SARS auditor or a SAHPRA inspector traces a batch back to source.
Batch detail rides along on delivery notes, invoices and reports, so traceability and recall readiness are built in.
Features
Why It Matters
A recall on an agro batch or a pharma lot is one export away, with the whole chain visible from GRN through to the pharmacy or agro-dealer that took delivery.
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.