Connected modules spanning order capture, dispatch scheduling, GRN, claims and province-level rollups for South African distribution networks.
Track sellable stock, warehouse inventory, transit stock, and automate replenishment
Multi-warehouse inventory, stock transfers, batch tracking, GRN, and dispatch
Batch-level tracking, FEFO/FIFO/LIFO allocation, expiry monitoring, and stock rotation
Value-based, volume-based, and free goods schemes with auto-application
Customer-specific, geography-based pricing with validity dates and auto-application
Product catalogue with Brand, Category, Product, SKU hierarchy and UOM conversions
Configurable geography hierarchy, beat planning, outlet mapping, and user assignment
No-code workflows with conditions, triggers, notifications, and multi-level approvals
24+ default reports, real-time dashboards, sales trends, and CSV export
Outstanding tracking, credit limits, invoice payment allocation, and credit notes
Multi-level returns, damage claims, credit note generation, and GRN discrepancy
Goods receipt notes, ordered vs received validation, and batch tracking
B2B ordering platform for distributors with self-service ordering and payments
Order booking app with GPS attendance, market visits, beat execution, and AI assistant
Conversational AI assistant, auto order validation, intelligent FIFO/FEFO, and automation
Portal: sales heads track rand revenue, card and instant-EFT collections, and dispatch queues across all nine provinces. App: reps book national-chain and spaza orders; stock, schemes, the rand price and the distributor credit gate all clear before submit.
Practical guides for selling and distributing across South Africa's dual-channel market.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Sends app and portal orders through as many as 7 approval tiers, with stock and credit checks firing as each line is keyed.
Features:
Why It Matters:
Captures rep orders from long inland routes and outlying towns without margin leakage. Approval rules shut down rogue discounting and unfunded credit before anything is dispatched.
Shows live warehouse stock at row level, and Auto-Select draws batches in FIFO, FEFO, LIFO or Manual mode.
Features:
Why It Matters:
Quarantine, returns and reserved units sit outside the sellable pool. SAHPRA-registered lines and expiry-bound stock reconcile cleanly across every warehouse.
Raises a delivery note against the approved order, books Dispatch, then issues a rand VAT invoice ready to send.
Features:
Why It Matters:
Drivers pull out of the yard with a matched DN, invoice and consignment ID, and VAT records stay clean against every rand sale.
Separates primary from secondary on a single Orders screen. Reps book township-trade and modern-trade orders against the distributor they are mapped to.
Features:
Why It Matters:
Lifts beat productivity. Sales heads catch soft pockets in Gauteng or the Western Cape mid-month and redirect SKU pushes before close.
Resolves rand prices by customer, customer type and geography, with an SKU-level fallback. Schemes settle as claims off the same record.
Features:
Why It Matters:
Closes the loop on claims. Distributor settlements draw on the same scheme that priced the line, so month-end arguments stop.
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.