Modules that run distributor operations, order processing, inventory control and secondary sales across a South African distribution network
Retailer orders, approvals, inventory allocation, delivery notes, and secondary sales
Track sellable stock, warehouse inventory, transit stock, and automate replenishment
Multi-warehouse inventory, stock transfers, batch tracking, GRN, and dispatch
Batch-level tracking, FEFO/FIFO/LIFO allocation, expiry monitoring, and stock rotation
Value-based, volume-based, and free goods schemes with auto-application
Customer-specific, geography-based pricing with validity dates and auto-application
Product catalogue with Brand, Category, Product, SKU hierarchy and UOM conversions
Configurable geography hierarchy, beat planning, outlet mapping, and user assignment
No-code workflows with conditions, triggers, notifications, and multi-level approvals
24+ default reports, real-time dashboards, sales trends, and CSV export
Outstanding tracking, credit limits, invoice payment allocation, and credit notes
Multi-level returns, damage claims, credit note generation, and GRN discrepancy
Goods receipt notes, ordered vs received validation, and batch tracking
Order booking app with GPS attendance, market visits, beat execution, and AI assistant
Conversational AI assistant, auto order validation, intelligent FIFO/FEFO, and automation
The distributor logs in, reviews what is genuinely sellable today, submits a rand order, and the brand team picks it up instantly in the central DMS. Claims, statements and approvals all run through the same portal on web and mobile — including entries captured offline on a rural route or inside a township trading hub.




Practical guides for selling and distributing across the South African market.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Every distributor on your South African network gets a branded login on web and mobile, with screens matched to their role.
Features:
Why It Matters:
No more phoning head office for a stock position, a price or a statement. The login covers all three.
Before anything is promised to a chain buyer or a spaza owner, the distributor can see what is sellable, reserved and still in transit.
Features:
Why It Matters:
Orders stop being written against stock that was never available, so retailer commitments hold.
Primary orders reach the brand already priced in rand, with active schemes applied and the credit limit tested at submission.
Features:
Why It Matters:
Because every check runs before the order lands in the brand DMS, rejections and rework fall away.
Lodge damage, shortage or scheme claims against a GRN or an invoice and track each one through to a settled credit note.
Features:
Why It Matters:
Claims no longer disappear into a WhatsApp group. Each one gets a reference, a named owner and a dated outcome.
Draw a statement the moment it is needed and reach the brand team without ever leaving the portal.
Features:
Why It Matters:
Reconciliation moves faster, and the brand is reachable on one channel instead of three scattered ones.
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.