A field-ready toolkit built around Vietnam's dense tạp hóa and traditional-market base and its fast-expanding minimart chains, scaling from one outlet visit up to a nationwide distributor network
Mobile attendance, beat plans, outlet visits and live secondary-sales numbers, everything a field rep needs in one app
Build custom questionnaires, track field tasks, capture structured data and run market audits, wherever the territory sits
Territory allocation and beat planning with GPS-validated visit compliance, routing tuned for streets thick with tạp hóa outlets
Dashboards refresh in real time, a report builder handles custom cuts, and more than 40 templates ship ready to use, covering both primary and secondary sales
AI face validation and photo capture back up geotagged attendance, with late alerts flagged automatically and closure data ready for payroll
Balance tracking, approval policies and auto-allocation run against configurable leave types, with Vietnamese public holidays already on the calendar
Claims submit in VND against configured expense heads, route through policy-based approval, and settle by bank transfer
Outlets get created and geotagged, whether a tạp hóa store or a minimart, then mapped by channel and category under territory control
Trade schemes map to outlets and categories from the same screen, and VND price changes reach the field the same day they take effect
Staff go on board singly or as a bulk Excel upload, and the hierarchy is built from Area Sales Manager down to merchandiser, each person under a reporting head. Roles get scoped module by module, attendance statuses are set up for the mobile app, and reps clock geotagged attendance across their Monday-to-Friday beat. Any correction still has to clear the regularisation approval workflow before it counts.
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Field and office staff join the platform one at a time or through a bulk Excel upload, and a reporting head is attached before their first working day ends.
Features:
Why It Matters:
Field turnover runs high in this market, so the bulk route matters: a whole batch of new Sales Representatives can be seated under the right Supervisor before their first shift starts.
One editable chart shows the full reporting line, from Area Sales Manager all the way down to merchandiser.
Features:
Why It Matters:
The chart mirrors a structure specific to this market, where the distributor's own payroll covers the salesman team, and that split has to hold for approvals and escalations to work cleanly across the North, the Centre and the South.
Every role's access is set at the sub-option level, precise enough to say exactly which screens it can open.
Features:
Why It Matters:
A finance user, a supervisor and a merchandiser each see a different slice of the platform, which counts for something in a market where cash and COD collections still pass through the field.
The admin portal is where attendance statuses, remarks and the regularisation workflow itself get configured.
Features:
Why It Matters:
Capture, correction and approval all sit with HR, and what results is exactly the working-time record that the Labour Code 2019 limits, 8 hours a day, 48 a week, need to be enforced properly.
Announcements, app teasers and content decks reach a workforce stretched across a country that runs 1,650 km end to end.
Features:
Why It Matters:
A price revision, a scheme change, a Tết roster notice, each lands directly in the app rather than fragmenting across informal chat groups.
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.