Field sales tools built for Vietnam's multi-tier distribution: manage Field Sales Representatives, automate beat plans, and hold coverage across tạp hóa, traditional markets and the fast-growing minimart channel
Manage field reps with GPS attendance, beat plans, outlet visits, and real-time secondary-sales reporting
Plan, deploy, and track field teams with attendance, schedules, and real-time visibility
Beat plan creation, territory allocation, GPS-validated route compliance, and visit scheduling
40+ pre-built reports, custom report builder, real-time dashboards, and MTD sales tracking
GPS attendance, AI face validation, photo capture, late alerts, and payroll-ready closure
Leave types, balance tracking, approval policies, auto-allocation, and holiday calendars
Employee data, role assignments, organisation hierarchy, attendance status, and regularisation
Claim submission, expense heads, policy-based rules, approval workflows, and reimbursements
Store creation, GPS geofencing, channel and category mapping, and territory management
Create trade schemes, map to stores and product categories, and track promotional performance
Configuration happens once, in the admin portal: users, teams, outlets, territories, activities, questionnaires and reporting rules. From there the day runs on the mobile app. A Field Sales Representative or Merchandiser opens the assigned task list, checks in at the outlet inside its geofence, works through the questionnaire, photographs the shelf or display, adds remarks and submits.
Sales Supervisors and Area Sales Managers pick the work up on dashboards, read each response against its location, timestamp and photographs, send back anything that does not hold up, and export the results for territory and channel analysis.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Turn calls made by a distributor's team into execution the brand can measure and audit.
FEATURES:
WHY IT MATTERS:
The brand does not employ the salesman team calling on those outlets, so an evidenced activity record is the only honest answer to what was actually done.
Repeatable checklists for daily execution in tạp hóa outlets, minimarts and traditional markets.
CHECKLIST USE CASES:
WHY IT MATTERS:
One checklist keeps execution comparable whether the route runs a Hanoi ward, a Da Nang corridor or a Mekong Delta market town.
Build surveys and field forms without writing code.
QUESTION TYPES:
WHY IT MATTERS:
Capture structured market data, from Tết stocking readiness to shelf pricing and out-of-stocks, in the shape your brand already reports on.
Run market surveys across outlets, distributors, wholesalers and shoppers.
SURVEY CAPABILITIES:
WHY IT MATTERS:
Gives the Supervisor and ASM layer live intelligence from the deep general trade base where most FMCG volume still moves.
Digitise outlet audits so reporting arrives faster and accountability sticks.
AUDIT FEATURES:
WHY IT MATTERS:
Cuts unverifiable reporting and lifts standards across a route mix running from single-counter tạp hóa to full minimart shelves.
Tie a visit to the shopfront it was meant to happen at, not merely to the street.
VERIFICATION FEATURES:
WHY IT MATTERS:
On a street of shoulder-to-shoulder tạp hóa storefronts, a loose geofence accepts a check-in from three doors down and the coverage number quietly stops meaning anything.
Give the Supervisor and ASM layer a full read on execution by region and channel.
DASHBOARDS INCLUDE:
WHY IT MATTERS:
A Supervisor covering routes spread across the North, the Centre and the South sees a slipping territory the same day, not at month end.
A brand scaling across Vietnam works through distributors whose salesman teams it does not employ, calling on a general trade base that no head office can inspect in person. Activity data is what makes that arrangement manageable. Because those records hold outlet contacts, precise locations and photographs, they are personal data under the Law on Personal Data Protection (Law No. 91/2025/QH15), in force since 1 January 2026, and the platform supports the consent, access and retention controls that obligation implies.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.