Logistics & Field Services Distributor Management Cloud Software for Indonesian Business

Every consignment is tracked at each stage: receipt at the Java gateway hub near Tanjung Priok or Tin Can, sortation throughput, regional depot stock in Sumatra, Kalimantan and Sulawesi, or Kalimantan, and last-mile allocation to a dispatch rider or van. Each tier carries its own routing rules and SLA targets against the corridor's fuel and travel time, so a slow hub surfaces before the next dispatch cycle instead of at month-end.

Yes. The rider and field-engineer app is offline-first, which is essential when the grid drops and a market corridor like Pasar Turi, Java, or Kalimantan has no reliable signal. Scans, proof of delivery, cash and transfer collection, and job updates are captured on the handset and sync automatically once the device is back on data, so nothing is lost between the field and the hub.

Each consignment carries a unique waybill from booking. Scans capture at gateway-hub receipt, the sortation belt, depot lay-over, last-mile bin, and rider out-for-delivery. A missed scan fires an exception alert, so a parcel cannot quietly disappear between the Java hub and an upcountry depot in Sumatra or Sumatra, and the customer's tracking page always reflects the true position.

Temperature-controlled loads such as vaccines, drugs, and frozen or chilled goods carry threshold bands per category. Sensor readings are logged along the route, and a breach alerts the dispatcher and the recipient automatically. A BPOM-ready audit trail follows every consignment from the origin cold room to delivery, so a distributor supplying pharmacies or PPMVs can prove the chain held from Java all the way to the depot.

3PL sub-contractors, franchise partners, and last-mile riders each carry a contract master with volume slabs, distance and corridor bands, a fuel surcharge, and SLA tiers in Rupiah. Payouts run automatically against the on-time and POD-confirmed rate. Settlements by bank transfer, USSD, GoPay, OVO, or DANA reconcile to the partner ledger with no manual rate-card lookups, so no partner is over- or under-paid.

Service jobs are assigned to field engineers by territory and skill, with beat and route planning that works around unnamed streets using GPS and landmarks. Spare parts are tracked at the central warehouse, the regional depot, and each engineer's van boot. Consumption per job ties cost to the customer site, and a replenishment alert fires when van stock drops below the agreed level so a technician does not reach a site in Sulawesi or Java without the part.