Cosmetics Loyalty Program Cloud Software for Kenyan Business

Yes. Each audience is a separate programme. Distinct KYC, earning rules, payout rail, and WhatsApp template. The admin portal isolates programmes so BA logic never bleeds into salon rebates or freelance artist projects.

BAs log shift check-in, consultations, and shade-pack QR scans in the SFA app. Chain POS export matches counter and time-window to confirm sale. Verified sell-through triggers M-Pesa Till payout. Unmatched claims route to supervisor review.

Salon owners upload purchase invoices. Quarterly volume slabs trigger KES rebates. Business permit clears KYC. Payouts go to the salon's M-Pesa Till for smaller slabs, PesaLink for larger ones. WhatsApp confirms the rebate statement.

Each shade-pack carries a unique QR. The BA or stylist scans at point of sale. The platform validates against issued inventory, ties the scan to the seller's National ID record, and credits the sell-through. Duplicate scans block automatically.

Counter geo-lock blocks off-site shifts. Shade-pack QR cannot be scanned twice. Chain POS cross-check confirms each sale. National ID ties the seller to the transaction. Outlier patterns route to supervisor review. Full audit trail per transaction.

Festive schemes layer over the base. Date-windowed multipliers for BAs, bonus rebate slabs for salons, project bonuses for freelance artists. Wedding season and end-of-year campaigns scope by region (Nairobi, Mombasa). Audit log shows what scheme paid what.

Freelance artists log each bridal or event booking with shade-pack QR scans for products used. Booking volume feeds repeat purchase tiers. Project payouts settle to M-Pesa Till. National ID is the only KYC. Bonus sample packs ship for top tiers.

BAs get shift, payout, and leaderboard SMS. Salon owners get rebate statements and slab updates. Stylists get weekly commission summaries. Freelance artists get booking confirmations and tier notices. Templates and drip cadence configure per audience.

Brand: active BAs, salon tier distribution, leaderboard rankings, artist booking volume. Sales ops: counter compliance, sell-through ratios by chain. Finance: M-Pesa Till payout liability, PesaLink batches, redemption ratio, full audit trail per transaction.

Yes. Each audience app publishes under your brand on Google Play and Apple App Store. Custom logo, splash, colours, and in-app content. Cloud backend stays shared. Separate branded apps if BAs, salons, and stylists need fully distinct experiences.