Cloud Software Built for Cosmetics & Personal Care in Kenya

Yes. SKU masters capture KEBS standardisation marks and PPB notification numbers for regulated personal care lines. Batch records carry COA references and expiry, so audits and recalls move from warehouse to counter with full lot traceability.

BAs log consultations and sales at the counter. Where chains share POS exports, the platform matches BA to ringed sales. Verified conversions trigger M-Pesa or PesaLink payouts in KES, settled directly to the BA, with unverified claims held for review.

Yes. Inbound consignments from Mombasa port land in the DMS with KRA clearance reference, batch, and expiry. Allocation runs FEFO across Nairobi warehouses and tier-1 distributors, with landed-cost tracking and counter-level dispatch packs.

Marketplace order feeds from Jumia, Kilimall, and brand DTC pipe into the DMS. Stock allocation, returns, and price parity surface alongside offline counter sell-out, giving brand managers one view across supermarket, pharmacy, and online channels.

Yes. Salons book replenishment via the SFA app, log professional usage, and accrue tier points. Freelance artists enrol through KYC, redeem rewards to M-Pesa, and access LMS certification before product gifting or campaign work.

BAs and merchandisers shoot counter photos against a campaign brief. AI image recognition reads facings, tester presence, GWP placement, and competitor adjacency. Exception reports flag drift, and supervisors close gaps before the weekend footfall.

Brand managers see SKU-level sell-out, BA conversion ratios, and campaign ROI. KAMs see chain scorecards for JBP reviews. The 1Voice AI assistant answers natural-language queries like top five SKUs in Nairobi this week without a custom report.

Yes. Every launch ships with a module: positioning, hero SKUs, demo flow, and a certification quiz. Until a BA clears it, the SFA app blocks demo logging for that line, so only trained staff face the shopper at the counter.

Yes. The BA and KAM apps are offline-first. Consultations, audits, orders, and photos queue locally inside mall basements or weak-signal counters and sync automatically once connectivity returns.

FMCG, food and beverage, dairy, home care, pharma, consumer durables, BFSI, industrial products, automotive aftermarket, agro inputs, and building materials. The same cloud backend, configured per channel shape.