Cloud AI Retailer Loyalty Program Software

Q: How does the M-Pesa Till payout flow work?

The duka owner scans the carton, the SKU clears at the till, and the M-Pesa Till receives the KES rebate that same business day. The shopkeeper gets a confirmation SMS, plus a WhatsApp summary.

Q: Can sub-stockists be paid through PesaLink?

Yes. Monthly tier rebates run as a PesaLink batch against the sub-stockist bank account on record. Cash and Carry counters in Nairobi follow the same PesaLink cycle.

Q: How are KES tier thresholds defined?

Bronze, Silver, and Gold tiers run on monthly KES turnover bands per outlet type. Slabs can shift for duka owners, sub-stockists, and modern-trade chains separately each cycle.

Q: What KYC documents are checked?

Every shopkeeper enrolment captures the National ID, county business permit, and KRA PIN. Permit expiry triggers a fresh check before the next payout cycle releases.

Q: How are 47-county leaderboards built?

Each carton scan and PesaLink settlement carries a county tag. The portal rolls up weekly rankings for duka owners, agro-dealer counters, and pharmacy chain branches per county.

Q: Does it cover modern trade chains?

Yes. Naivas, Quickmart, and Carrefour stores activate under one chain master. Sell-out scans roll up to the head office for a single PesaLink rebate settlement.

Q: Can retail-pharmacy chains run on it?

Yes. Goodlife, Mediplus, and Pharmaplus branches capture Rx-linked SKU scans. Ethical and OTC molecules are tracked separately, with head-office PesaLink settlement.

Q: How does agro-dealer loyalty work?

Agro-dealer counters scan KEPHIS-listed inputs at the counter. Slab uplifts kick in for the long-rains and short-rains windows, with WhatsApp Business season recaps.

Q: How are WhatsApp Business nudges set up?

Templates go through Meta approval and then map to triggers like payout, tier change, or permit expiry. County-segmented sends keep messages relevant to each shopkeeper's catchment.

Q: What stops duplicate or cloned QR scans?

Each carton-level QR is single-scan. Cloned codes go to a fraud-flag queue with reason logs, and the M-Pesa Till payout holds until a rep reviews the scan.

Comprehensive Features Overview

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Duka Owner Enrolment via WhatsApp

Enrols Kibera and Eastleigh shopkeepers through WhatsApp Business; reps capture details on the field.

FEATURES:

WhatsApp Business intake
Rep-led duka capture
Photo of shopfront
M-Pesa Till linking
County geo-stamp
Permit upload
Welcome SMS
Same-day activation

WHY IT MATTERS:

Most duka owners already run their business on WhatsApp Business, so enrolment fits the tool they open every hour.

Sell-Through Earnings on M-Pesa Till

Earns KES rebates the moment a duka owner clears scanned FMCG cartons through the M-Pesa Till.

FEATURES:

Till-linked payout
SKU-level slab
Instant KES credit
Carton-scan trigger
Daily caps
Payout SMS
Reconciliation log
Settlement audit

WHY IT MATTERS:

Same-day M-Pesa Till settlement keeps shopkeepers re-ordering scanned brands instead of switching to cheaper substitutes.

KES Tier Rules + PesaLink Settlement

Tiers sub-stockists and wholesalers on monthly KES turnover; settles tier rebates over PesaLink.

FEATURES:

Bronze/Silver/Gold tiers
Monthly KES thresholds
PesaLink batch run
Sub-stockist mapping
Wholesaler grouping
Tier cap controls
Auto re-tiering
Statement export

WHY IT MATTERS:

PesaLink clears rebates to sub-stockist bank accounts within minutes, so finance teams skip month-end manual NEFT cycles.

Cash & Carry Chain Coverage

Routes wholesale rebates to Nairobi Cash & Carry counter sales without retyping account masters.

FEATURES:

Counter-level mapping
Volume tier rebate
SKU brand split
Bulk SKU upload
Wholesaler dashboard
PesaLink batch
Monthly cycle
Audit trail

WHY IT MATTERS:

Cash & Carry sales clear the most volume in Kenyan FMCG, so counter-level reward visibility decides next month's order share.

47-County Leaderboard

Surfaces top duka owners and chain counters per county, week after week.

FEATURES:

County ranking view
Town-level filter
Weekly refresh
Top-10 list per county
Trade-channel split
Tier mix view
Drop-off flag
WhatsApp share

WHY IT MATTERS:

County-level league tables let area sales managers reset their Monday calls around real winners and slipping outlets.

National ID + Permit KYC

Verifies every shopkeeper against National ID and county business permit before payouts fire.

FEATURES:

National ID capture
Business permit upload
KRA PIN field
Permit expiry alert
Duplicate ID block
Auto verification queue
Document storage
Reverification cycle

WHY IT MATTERS:

Tying every payout to a verified National ID and live business permit stops ghost dukas from siphoning rebate budgets.

Modern-Trade Onboarding

Activates Naivas, Quickmart, and Carrefour stores on shared catalogues and central rebate runs.

FEATURES:

Chain master setup
Store-level activation
Shared SKU catalogue
Head-office payout
Branch performance view
Promo window setup
Sell-out feed
Chain audit log

WHY IT MATTERS:

Modern trade buyers want one rebate statement for all branches, not 40 separate scans, so chain-level settlement closes deals faster.

Agro-Dealer Counter Loyalty

Rewards agro-dealer counters on KEPHIS-listed input scans, with seasonal slab uplifts.

FEATURES:

KEPHIS SKU master
Seasonal slab uplift
Crop-cycle window
Counter scan capture
Input batch trace
Agro-dealer wallet
Season report
WhatsApp recap

WHY IT MATTERS:

Agro-dealer demand spikes around the long and short rains, so seasonal slabs reward counters in the weeks that actually matter.

Retail-Pharmacy Chain Module

Posts rewards for Goodlife, Mediplus, and Pharmaplus chemists on prescription-linked SKU scans.

FEATURES:

Chemist counter capture
Prescription-linked scan
Chain payout cycle
Branch-wise dashboard
Ethical SKU master
OTC vs Rx split
PesaLink to head office
Audit trail per scan

WHY IT MATTERS:

Pharmacy chains need a clean prescription-linked trail before they release shelf space to a new molecule or supplier brand.

Carton-Scan QR Logic

Posts points when shopkeepers scan FMCG cartons at the till; rejects duplicate or cloned codes.

FEATURES:

Carton-level QR
Single-scan rule
Clone detection
SKU mapping
Till-time stamp
Geo validation
Fraud flag queue
Reject reason log

WHY IT MATTERS:

Carton-level scanning stops duka owners from reusing the same code twice, protecting trade-marketing budgets from leakage.

Sub-Stockist Invoice Capture

Posts wholesale invoices from sub-stockists; reps approve, then PesaLink runs.

FEATURES:

Invoice photo upload
Buyer mapping
SKU + carton split
Rep approval queue
Duplicate invoice block
PesaLink trigger
Ledger sync
Dispute window

WHY IT MATTERS:

Sub-stockists in upcountry towns often invoice on paper, so a phone capture plus rep approval keeps rebate runs honest.

WhatsApp Business Nudges

Routes payout confirmations, tier alerts, and scheme launches over WhatsApp Business.

FEATURES:

Payout confirmation
Tier-progress nudge
New scheme alert
Permit-expiry reminder
County-segment send
Two-way reply
Template approval
Delivery report

WHY IT MATTERS:

WhatsApp Business reaches duka owners faster than SMS or push, since most shopkeepers keep the app open all day for orders.

County Performance Reports

Posts county-wise KES turnover, payout liability, and active-outlet counts in one cloud report.

POPULAR REPORTS:

County KES Turnover
M-Pesa Till Payout Log
PesaLink Settlement Sheet
Duka Activation Funnel
Modern-Trade Branch Mix
Agro-Dealer Season Cut
Pharmacy Chain Split
Cash & Carry Counter View
WhatsApp Reach Report
Rebate Liability Sheet
KYC Aging Report
County Drop-Off Flag

WHY IT MATTERS:

County-level reports cut the guesswork out of trade-marketing reviews and steer the next quarter's slab redesign.

Retailer Loyalty Program Software Kenya

Why Choose Cloud AI Retailer Loyalty Program Software in Kenya?

1Channel Suite for Kenya

QR & Invoice Loyalty

Loyalty Program Software

Rewards Program Software

Channel Influencer Loyalty

Sales Force Automation

Retail Execution Software

CRM Software

LMS for Sales Team

How Our Software Works?

Retailer Loyalty Program Insights & Resources

QR Loyalty for Kenyan Retailers and Trade Influencers

From Field Attendance to Clean Payroll in Kenya

Training a Bilingual Field Force: LMS for Kenyan Sales Teams

Pharma Field Force Productivity in Kenya

Rewards and Recognition

Comprehensive Features Overview

Duka Owner Enrolment via WhatsApp

Sell-Through Earnings on M-Pesa Till

KES Tier Rules + PesaLink Settlement

Cash & Carry Chain Coverage

47-County Leaderboard

National ID + Permit KYC

Modern-Trade Onboarding

Agro-Dealer Counter Loyalty

Retail-Pharmacy Chain Module

Carton-Scan QR Logic

Sub-Stockist Invoice Capture

WhatsApp Business Nudges

County Performance Reports

Who Uses Retailer Loyalty Program Software in Kenya?

FMCG Brands

Agro-Input Brands

Retail-Pharmacy Chains

Modern-Trade Brands

Cash & Carry Wholesalers

Building Material Brands

Paint Brands

Multi-County FMCG

PRICING

Why Kenyan Brands Pick 1Channel

Celebrating Growth Milestones

Frequently Asked Questions

How does the M-Pesa Till payout flow work?▼

Can sub-stockists be paid through PesaLink?▼

How are KES tier thresholds defined?▼

What KYC documents are checked?▼

How are 47-county leaderboards built?▼

Does it cover modern trade chains?▼

Can retail-pharmacy chains run on it?▼

How does agro-dealer loyalty work?▼

How are WhatsApp Business nudges set up?▼

What stops duplicate or cloned QR scans?▼

What reports do trade-marketing teams get?▼

How long does Kenya rollout take?▼