Cloud AI Channel Influencer Loyalty Software

Q: Which trade audiences in Kenya does the platform enrol?

Fundi (mason, painter, tiler, plumber, electrician), agro-dealer counter staff, salon stylists, NTSA-workshop mechanics, retail-pharmacy chain beauty advisors, and architect or project consultant referrers across the 47 counties.

Q: How does KYC work with a National ID and business permit?

Members upload National ID, optional KRA PIN, and a county business permit at the enrol step. The platform stamps each record, routes it to the sales rep for sign-off, and locks payout rails until verification clears.

Q: How are settlements paid in Kenyan shillings?

Earnings convert to Kenyan shilling balances at the rate the brand sets. Members withdraw to an M-Pesa wallet, an M-Pesa Till for shop owners, or any bank account through PesaLink, with batch or instant payout windows.

Q: What stops fake invoices and duplicate claims?

Every submission carries a hash of the invoice image, a retailer tag, and a geo-stamp. Duplicate numbers fail the first check, then a regional sales lead reviews edge cases before any points hit the wallet.

Q: Can leaderboards run county by county?

Yes. Leaderboards split by any of the 47 counties, by trade type, or by depot route. Top fundis in Nakuru can be ranked separately from agro-dealer staff in Kisumu, with quarterly resets.

Q: Does it work for low-bandwidth shops upcountry?

The mobile app caches submissions offline, then syncs when the signal returns. WhatsApp Business is the parallel channel for shops that prefer chat over a downloaded app.

Q: What kind of helpdesk support is included?

A programme helpdesk handles member queries on points, KYC, and payouts. Tech tickets escalate to the engineering team. SLAs cover business hours across East African Time.

Q: How quickly can a brand go live?

Standard go-live runs four to six weeks. Scope covers audience setup, KYC rules, point logic, M-Pesa and PesaLink wiring, leaderboards, and a pilot rollout in one or two counties before national launch.

What Makes the Kenya Programme Stack Different?

A loyalty backend built around National ID KYC, county-level execution, and M-Pesa-first payouts.

Enrols Across 47 Counties: Members join via the app, a rep nomination, or a bulk upload from the regional office in Nairobi.

Verifies With National ID + Permit: National ID, KRA PIN, and a county business permit lock in before any wallet activates.

Earns on Scans and Invoices: Fundis scan QR codes on cement bags or paint tins; agro-dealer staff snap KEPHIS-tagged input invoices.

Routes Approvals to the Rep: Retailer confirms at Level 1; the area sales rep signs off at Level 2 before points unlock.

Settles in Kenyan Shillings: Payouts land on M-Pesa, an M-Pesa Till for shop owners, or any bank account via PesaLink rails.

Posts County Leaderboards: Rank the top fundi in Eldoret, the top stylist in Mombasa, or the top mechanic in Kisumu, segment by segment.

Nudges Over WhatsApp Business: Balance reminders, scheme drops, and tier alerts go through the chat app every trade pro already uses.

Tiers Brand Advocates: KAM brand reps, architects, and project consultants get their own slabs to bring fresh fundis on board.

Capability Walkthrough, Card by Card

‹

›

Influencer Audience Setup

Carves out distinct member groups before the first wallet opens.

FEATURES:

Fundi trade picker
Agro-dealer staff group
Salon stylist segment
NTSA-workshop mechanic tag
Architect referrer slab
County drop-down
Sales-route tagging
WhatsApp opt-in capture

WHY IT MATTERS:

Targeted audiences keep paint promos away from agro-dealers and KEPHIS rules away from stylists.

Earnings Rules Engine

Sets the maths behind every cement-bag QR scan and invoice snap.

FEATURES:

SKU-level point map
Volume slab logic
KES rate conversion
Bonus multipliers
Per-county caps
Quarterly recomputes
Auto-credit triggers
QR uniqueness check

WHY IT MATTERS:

Brand spend tracks real shop-floor effort, not generic activity counts.

National ID + Permit KYC

Verifies who can earn before payouts in Kenyan shillings unlock.

FEATURES:

National ID capture
KRA PIN field
County business permit
Selfie liveness check
M-Pesa number bind
Bank or PesaLink details
Rep sign-off step
Status board for ops

WHY IT MATTERS:

Statutory documents stay on file; brand pays a verified person, not a ghost member.

Verified Settlement

Closes the loop on every claim before any shilling moves.

FEATURES:

Retailer tag confirm
Area-rep sign-off
Invoice hash check
Duplicate scan block
Geo-stamp validation
Reject-with-reason
Bulk approve queue
Full audit ledger

WHY IT MATTERS:

Two eyes on every payout stops fake invoices from draining the loyalty pool.

County-Wise Leaderboards

Splits ranking by geography so a top fundi in one county still feels seen.

FEATURES:

Rank by 47 counties
Trade-level filters
Quarterly reset
Tier-progress bar
Top performer badges
Scratch-card hooks
Spin-the-wheel slot
Push winner alerts

WHY IT MATTERS:

County rankings keep upcountry trade pros engaged, not buried under Nairobi totals.

Helpdesk & Comms

Routes member queries to the right desk and pushes scheme news outward.

FEATURES:

WhatsApp Business inbox
Toll-free helpdesk
FAQ and T&C screen
Carousel banner uploads
Pop-up campaign tool
Birthday wish trigger
Balance reminder push
Tech-escalation ticket

WHY IT MATTERS:

Trade pros stay active when answers come back through WhatsApp Business in hours, not days.

M-Pesa + PesaLink Payouts

Settles wallet balances on the rails Kenyans already use.

FEATURES:

M-Pesa send to member
M-Pesa Till for shops
PesaLink to any bank
Instant or batch window
KES ledger trail
Voucher catalogue path
Order status update
Payout reconciliation

WHY IT MATTERS:

Money lands where members can spend it the same day, not days after redemption.

Sales-Rep Approval App

Puts a parallel app in the rep's hand to clear claims while on the route.

FEATURES:

Pending queue alert
Nomination intake
Tag a fundi to route
Offline cache & sync
Reject with note
Member call shortcut
Geo-check on outlet
Daily summary view

WHY IT MATTERS:

Reps clear approvals between two duka visits instead of waiting until Friday.

Brand Advocate Tiers

Tiers KAM brand reps, architects, and project consultants who refer fresh trade pros.

FEATURES:

Architect referrer slab
Consultant nomination
KAM rep tracker
Conversion analytics
Bonus on activation
Tier-jump triggers
Region split view
Duplicate referral guard

WHY IT MATTERS:

Architects and project consultants pull whole site crews onto the programme in one shot.

Programme Reporting

Surfaces what a Kenyan brand actually needs to read each Monday.

POPULAR REPORTS:

Enrol vs active by county
KES liability tracker
QR scan throughput
Invoice rejection rate
M-Pesa payout log
PesaLink batch summary
Trade-type breakdown
Approval pipeline aging

WHY IT MATTERS:

Programme heads spot leakage by county before the next quarter's budget gets locked.

PRICING

A Kenya programme quote turns on member count, audiences in scope, KYC depth, M-Pesa and PesaLink rails picked, county rollout plan, and integrations into the brand's ERP or DMS.

Every plan ships with cloud hosting, the member app, the sales-rep app, onboarding sprints, and a county pilot before national launch.

Why Kenyan Brands Pick 1Channel

Brands that run trade across the 47 counties need a system that talks M-Pesa, holds National ID records, and lets the area rep clear claims from the route plan. The platform handles all three from one cloud backend.

Outcomes you can track:

• Fundis active month after month
• Faster KES payouts via M-Pesa
• Verified National ID coverage
• County-level visibility
• Fewer fake invoice claims
• WhatsApp Business reach
• Rep approvals from the field
• Cleaner KES liability books
• Architect referrals at scale
• Shorter time to county pilot

Monthly Plan

Flexible monthly billing

Talk to an Expert

Yearly Plan

Lower annual pricing with enterprise discounts

Talk to an Expert

Recommended

Channel Influencer Loyalty Software Kenya

What Makes the Kenya Programme Stack Different?

1Channel Suite for Kenya

QR & Invoice Loyalty

Loyalty Program Software

Rewards Program Software

Retailer Loyalty Program

Sales Force Automation

Retail Execution Software

CRM Software

LMS for Sales Team

How the Kenya Loyalty Loop Runs

Channel Influencer Loyalty Insights & Resources

QR Loyalty for Kenyan Retailers and Trade Influencers

eTIMS and the Kenyan Distributor: Invoices That Survive an Audit

Offline-First Field Sales for Rural Kenya

Product and Price Master Discipline for Kenyan Distribution

Rewards and Recognition

Capability Walkthrough, Card by Card

Influencer Audience Setup

Earnings Rules Engine

National ID + Permit KYC

Verified Settlement

County-Wise Leaderboards

Helpdesk & Comms

M-Pesa + PesaLink Payouts

Sales-Rep Approval App

Brand Advocate Tiers

Programme Reporting

Which Kenyan Brands Run This Programme?

Cement & Aggregates Brands

Paint & Coatings Brands

Tile & Sanitaryware Brands

Electricals & Lighting Brands

Agro-Input Brands

Salon & Personal Care Brands

Retail Pharmacy Chains

Auto Workshop Networks

PRICING

Why Kenyan Brands Pick 1Channel

Celebrating Growth Milestones

Frequently Asked Questions

Which trade audiences in Kenya does the platform enrol?▼

How does KYC work with a National ID and business permit?▼

How are settlements paid in Kenyan shillings?▼

What stops fake invoices and duplicate claims?▼

Can leaderboards run county by county?▼

Does it work for low-bandwidth shops upcountry?▼

What kind of helpdesk support is included?▼

How quickly can a brand go live?▼