Field sales tools built for teams that cover supermarkets, wholesalers, dukas and kiosks on the same route, with offline capture for stretches where signal drops
Deploy and track field teams across all 47 counties with GPS attendance, schedules, and live coverage of every beat
Custom survey forms, in-trade task tracking, offline data capture, and outlet audits that sync once signal returns
Beat plans for dense estate and market routes, territory allocation, and GPS-validated visit compliance that accounts for Nairobi traffic
40+ pre-built reports, primary versus secondary sales visibility, live dashboards, and month-to-date tracking across both channels
GPS and face-recognition check-in for reps with no fixed depot, shift management, and offline punch-ins on upcountry routes
Automated leave requests, approval workflows, balance tracking, and policy configuration
Employee records, onboarding, document management, and reporting hierarchy for teams spread across county markets
Fuel and travel claims in KSh, receipt capture, approval chains, and reimbursement tracking ready for VAT records
Geo-tag dukas, kiosks, agrovets and supermarkets, grade outlets, schedule visits, and benchmark performance
Configure trade schemes, target-based incentives, slab structures, and payouts that settle to M-Pesa or bank
Distribution management for order processing, inventory, pricing, payments and analytics across distributors, wholesalers and the outlets they serve
Retailer orders, approval workflows, delivery notes, stock allocation, and secondary sales visibility down to the duka
SKU-wise stock tracking, in-transit visibility along the Northern Corridor, transfers, and automated replenishment
Multi-depot operations from Mombasa inland, stock transfers, batch tracking, GRN processing, and dispatch workflows
Batch-level tracking with FEFO, FIFO and LIFO allocation, expiry monitoring, and rotation for KEBS-coded lines
Value, volume and free-goods schemes applied automatically as the order is booked at the counter
Customer, county and channel-based pricing with validity dates, applied automatically at order entry
Outstanding tracking, duka credit limits, allocation of M-Pesa and bank receipts against invoices, and credit notes
24+ default reports, live dashboards, sales trends, and CSV export with a 7-day cache
Conversational AI assistant, automatic order validation, intelligent FIFO and FEFO, and workflow automation
Order booking with GPS attendance, market visits, beat execution and an AI assistant, all usable offline
Drive channel engagement with points, rewards, wallets, and incentives that pay out straight to M-Pesa
Loyalty for wholesalers, duka owners and trade influencers, with points, rewards and automated incentives
QR loyalty with invoice validation, duplicate-scan blocking, and automated tier incentives
Design reward catalogues, manage redemption and tier benefits, and automate fulfilment
Engage fundis, masons, painters, plumbers and mechanics with targeted loyalty rewards and tracking
Drive duka and wholesaler engagement with purchase-based rewards, QR scanning, and automated payouts
Run merchandising campaigns, track POSM deployment, audit outlets, and see field execution as it happens
Manage campaigns, outlet audits, visits and field execution from live dashboards
Track POSM deployment with photo proof, GPS validation, and campaign reporting by county
Plan and run merchandising campaigns with live field updates and compliance reporting
Mobile-first merchandising with photo capture, planogram verification, and offline capture for low-signal routes
Photo proof of POSM placement, GPS validation, campaign compliance, and deployment analytics
Audit outlets with configurable checklists, scoring, photo evidence, and corrective-action tracking
One outlet database covering dukas, kiosks, agrovets and modern trade, with grading, geo-tagging and benchmarking
CRM and training tools to manage relationships, lead pipelines, and keep a bilingual field team sharp
1Channel CRM is built for field teams rather than head office. It gives reps live account context on the phone they already carry, keeps follow-ups from slipping between market days, and makes the pipeline visible without anyone filling in a spreadsheet after hours.
1Channel LMS trains field teams on the phones they already use. Short modules work in English or Kiswahili, download for offline study on long routes, and are backed by quizzes, certification and analytics so managers can see who is ready to sell what.
Cloud apps that carry the daily field and channel work. Two 1Channel apps run the whole field-to-channel workflow, both on Google Play and the App Store, both sharing the cloud backend behind the admin portal, and both usable when the network drops.
Google Play
Apple App Store
Google Play
Apple App Store
Watch product demos and feature walkthroughs to see how 1Channel handles field, channel and loyalty operations
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
1Channel powers field, channel, and loyalty operations across the industries that drive Kenyan distribution.
Sales force automation, distributor management, and trade loyalty for FMCG and CPG brands.
Lead capture, KYC workflows, branch visits, and channel partner loyalty for banking and insurance.
Retailer activations, channel incentives, and store-level execution for durables and electronics.
Dealer engagement, parts distribution, and channel loyalty for OEMs and component manufacturers.
Medical rep tracking, prescription analytics, and stockist management for pharma brands.
Planogram audits, shelf execution, and POSM tracking across modern trade channels.
Beauty advisor management, in-store activations, and retail audits for personal care brands.
Influencer loyalty, contractor incentives, and distributor coverage for building materials.
Farmer engagement, dealer schemes, and field operations for agriculture and agrochemical brands.
Workforce tracking, route planning, and service compliance for logistics and field service teams.
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.
