Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your business
Track POSM deployment, proof of execution, photo validation, GPS compliance, and campaign reporting
Create campaigns, set duration, upload store and POSM lists, track coverage and scoring
Photo proof capture, activation tab, bypass workflows, and field execution tracking
Deployment tracking, photo proof, reference image comparison, and exception handling
L1/L2/L3 multi-level audits, quality scoring, and automated audit dashboards
Outlet classification, norms management, store lists, and coverage tracking
Manage field sales teams with mobile attendance, route plans, outlet visits, and real-time reporting
Enterprise loyalty platform for channel partners, retailers, and distributors with points, rewards, and automated incentives
Manage leads, customers, pipelines, follow-ups, and sales reporting in one platform
Train sales teams with sessions, quizzes, certifications, gamification, and mobile learning
Admin portal: builds the chain store master across Naivas, Quickmart, Carrefour, Chandarana, and Cleanshelf branches. Assigns auditors, supervisors, and KAMs. Pushes festive POSM packs for Eid, back-to-school, Christmas, and end-year campaigns. Mobile app: promoters and merchandisers capture GPS-stamped photo proof on the Activation tab, post shift sell-through against the M-Pesa Till incentive, and submit county-tagged audits that roll up across the 47 counties.
Curated reads from the Kenya blog on this topic, workflows, dashboards, and practical guides.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Stamps the shift open, posts KES sell-through, releases the incentive band to the promoter M-Pesa Till.
SHIFT FLOW:
WHY IT MATTERS:
Stops ghost shifts and pays promoters on sell-through, not attendance, across modern trade anchors.
Audits facings count, hot zone, and brand togetherness at modern trade anchors. KAM scores roll up at chain HQ.
PLANOGRAM CHECKS:
WHY IT MATTERS:
Gives KAMs a hard number for the trade meeting at Naivas, Quickmart, or Carrefour head office.
Captures banner, dangler, glow board, branded rack, and end-cap photos. Stamps GPS, time, outlet, and campaign tag.
POSM CAPTURE:
WHY IT MATTERS:
Brand managers see the actual Eid end-cap or Christmas hamper bay at Chandarana, not a verbal report.
Rolls every audit photo, facings score, and POSM compliance into a 47-county stack rank.
SCORECARD ROLLUPS:
WHY IT MATTERS:
Trade marketing knows which of the 47 counties needs the next field push and which is already pulling KES revenue.
Reads the shelf photo, counts facings, flags missing end-caps, surfaces planogram drift inside seconds.
IMAGE INTELLIGENCE:
WHY IT MATTERS:
Auditors close ten chain branches a day instead of three, with the same KES shelf revenue under the lens.
Pre-built campaign templates for Eid, Christmas, back-to-school, end-year, long rains, and dry season pushes.
CAMPAIGN TEMPLATES:
WHY IT MATTERS:
Marketing skips two-day setup. Picks the festive template, attaches store list, campaign goes live same day.
Auto-throws the next audit to the L1 reviewer. L2 random sample. L3 supervisor adjudicates. Quality score updates per auditor.
AUDIT MECHANICS:
WHY IT MATTERS:
Bypass also handled here for long rains roofing closures and NTSA workshop reshuffles, so denominator stays clean.
Brands running Naivas, Quickmart, Carrefour, Chandarana, and Cleanshelf shelves alongside agro-dealer and NTSA workshop networks need one cloud system that ties promoter shifts, M-Pesa Till payouts, and 47-county scorecards together.
Outcomes:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.