Comprehensive field sales tools to manage your distributed sales teams, automate workflows, and drive productivity across all channels
Plan, deploy, and track field teams with attendance, schedules, and real-time visibility
Custom questionnaires, field task tracking, offline data collection, and audit management
Beat plan creation, territory allocation, GPS-validated route compliance, and visit scheduling
40+ pre-built reports, custom report builder, real-time dashboards, and MTD sales tracking
GPS attendance, AI face validation, photo capture, late alerts, and payroll-ready closure
Leave types, balance tracking, approval policies, auto-allocation, and holiday calendars
Employee data, role assignments, organisation hierarchy, attendance status, and regularisation
Claim submission, expense heads, policy-based rules, approval workflows, and reimbursements
Store creation, GPS geofencing, channel and category mapping, and territory management
Create trade schemes, map to stores and product categories, and track promotional performance
Cloud portal: Sales Heads configure users, stores by county, distributor depots, SKUs, schemes, and beats. Dashboards surface county-level coverage and KES sales rollups. Mobile app: TSRs and van sales reps stamp AI attendance at the duka, follow today's beat, capture secondary orders, log M-Pesa collections, run planogram audits at Naivas, and submit claims.
Curated reads from the Kenya blog on this topic, covering workflows, dashboards, and practical guides.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Stamps the day in at the duka. Sequences the beat from one outlet to the next.
What the App Does:
Why It Matters:
A TSR walking the Kibera duka beat marks in inside the fence, sees the next 12 outlets, and the office tracks coverage in real time.
Posts SKU-level secondary orders in KES at the shop. Exports clean into the KRA eTIMS billing engine.
Order Capture Flow:
Why It Matters:
A van sales rep on the Mombasa-port-to-upcountry depot lane posts orders before driving off, so the distributor cuts the eTIMS invoice that night.
Surfaces what the distributor holds before the TSR proposes the next order.
Stock & Depot Tools:
Why It Matters:
A KAM at a Naivas chain HQ sees branch-level stock and the depot position before approving the next replenishment in KES.
Posts the M-Pesa receipt, routes the claim to the reporting head, allocates leave under one policy.
Approval Workflows:
Why It Matters:
An MR on a doctor call at KNH outpatient submits the M-Pesa parking receipt, marks On-Duty, and the reporting head clears both from one queue.
Surfaces 40+ pre-built reports plus a custom Report Builder for any dimension or location.
Reports in Play:
Why It Matters:
A Sales Head pulls Beat Compliance across all 47 counties in one click. No Excel chasing across regional teams.
Runs planogram audits at modern trade. Captures demo feedback at the agro-dealer plot.
Activity Tools:
Why It Matters:
An agronomist running a demo plot near Eldoret captures yield response, photo, and dealer signage on the same form.
Slices access by role: TSR, KAM, MR, van sales, FST, agronomist, BD Head, Promoter.
Configuration Surface:
Why It Matters:
A BD Head sees only 6 of 8 reports relevant to her territory. An FST sees a service questionnaire, not a sales order screen.
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.