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Why Kenyan Field Teams Run Day-to-Day on This SFA

Built for the duka-to-modern-trade beat: cloud backend, county rollups in KES, M-Pesa-ready collections, KRA eTIMS-compatible secondary orders.
Geo-Locked Check-Ins at the Outlet: Stamps each TSR visit inside the store's GPS radius. Flags drops outside the fence on the Distance Between Stores report.
Captures Secondary Orders in KES at the Shop: Posts SKU lines, schemes, and totals before the rep leaves. Output exports cleanly into the distributor's KRA eTIMS billing engine.
Routes Beats Across All 47 Counties: Loads beats by store, user, distributor, or client code. County and sub-county tags roll up coverage for Nairobi, Mombasa, Kisumu, Eldoret, and upcountry depots.
Closes the Loop on M-Pesa and PesaLink: Logs M-Pesa Till, PesaLink, or cash per outlet. Field expenses attach the M-Pesa receipt and route to the reporting head in one queue.
Surfaces Chain Performance on One Screen: Parent Outlet Mapping ties every Naivas, Quickmart, Carrefour, Goodlife, or Pharmaplus branch under one HQ for KAM dashboards.
Sequences Role-Specific Workflows: Separate flows for TSR, KAM, van sales, MR, FST, agronomist, and promoter. Each role sees its own beat format and questionnaire set.
Stamps Attendance with AI Face-Match: Reference selfie at first login, live face check, GPS, geofence, and random mid-shift verifications. Attendance Closure locks the KES payroll cycle.
Posts 40+ Reports plus Custom Builder: Attendance Summary, MTD Sales, Beat Compliance, Visit Productivity, by Unit and by Value. Excel and CSV download. Builder for custom dimensions.

Sales Force Automation Suite

Comprehensive field sales tools to manage your distributed sales teams, automate workflows, and drive productivity across all channels

How Our Software Works?

Cloud portal: Sales Heads configure users, stores by county, distributor depots, SKUs, schemes, and beats. Dashboards surface county-level coverage and KES sales rollups. Mobile app: TSRs and van sales reps stamp AI attendance at the duka, follow today's beat, capture secondary orders, log M-Pesa collections, run planogram audits at Naivas, and submit claims.

SFA mobile app dashboard with attendance and beat plan
SFA mobile app store visit, sales entry, and questionnaire
SFA mobile app expense claim and work summary
SFA admin dashboard with user management and organisation tree
SFA admin store and product master with beat planning
SFA admin sales order management and analytics report
SFA admin leave and expense management

Sales Force Automation Insights & Resources

Curated reads from the Kenya blog on this topic, covering workflows, dashboards, and practical guides.

From Field Attendance to Clean Payroll in Kenya
SFA

From Field Attendance to Clean Payroll in Kenya

FMCG Distribution in Kenya: From Depot to Duka
Industry Updates

FMCG Distribution in Kenya: From Depot to Duka

SFA or CRM? What Kenyan Field Teams Actually Need
CRM

SFA or CRM? What Kenyan Field Teams Actually Need

Distributor Stock Visibility in Kenya: Seeing Beyond the Depot
DMS

Distributor Stock Visibility in Kenya: Seeing Beyond the Depot

Learn More

Rewards and Recognition

Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.

G2 High Performer 2025
G2 Best Support 2025
G2 Easiest to Use 2025
G2 Best ROI 2025

Comprehensive Features Overview

Kenyan Field Roles & Industries on the Platform

TSRs, KAMs, van sales reps, MRs, FSTs, and agronomists run beats across FMCG, pharma, telecom, retail chains, agri-inputs, and consumer durables in KES.
💡 Configurable by Role & Channel: Beat formats, scheme rules, KES price tables, and county tags can be tuned for each Kenyan operation.
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PRICING

Quoted in KES per active user. Scales by team size, role mix (TSR, KAM, MR, van sales, FST, agronomist), modules, and county coverage.
Every quote includes cloud hosting, Android plus iOS apps, remote onboarding, role training, and county-level rollup setup.

Monthly Plan

Per-user KES billing, month on month
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Celebrating Growth Milestones

At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.

4.8 star rating
4.8
4.7 star rating
4.7
4.9 star rating
4.9

Frequently Asked Questions

Can the SFA capture KRA eTIMS-ready secondary orders from the duka beat?

How does the app handle M-Pesa collections and expense reimbursement?

Can we roll up coverage across all 47 counties?

Does the geofence handle a van sales rep moving along an upcountry depot lane?

Which Kenyan field roles does the platform support?

How is AI face validation set up for attendance?

Can a chain KAM view a Naivas or Quickmart account on one screen?

Does the app stay live where 4G drops between Naivasha and Nakuru?