Consumer Durables & Electronics Distributor Management Cloud Software for Nigerian Business

Each unit carries a serial from the box, and phones carry an IMEI. Distributors receive serial-stamped stock, allocate by serial to dealers and retailers in Alaba, Computer Village, and upcountry markets, and stamp the serial or IMEI on every invoice. Warranty and SON conformity records attach to the serial for traceability and after-sales.

Containers cleared through Apapa or Tin Can Island are booked in as consignments with serials, SON SONCAP references, and duty paid in Naira. The DMS releases stock tier by tier as warehouse GRN is posted, and any short-shipment or serial mismatch against the Alaba International Market hub triggers an exception report before it becomes a dispute.

Naira price trees are configured per dealer class: lead distributor, sub-distributor, open-market wholesaler, single-brand dealer, phone reseller, and modern-trade chain such as Spar or an electronics retail chain. Each class gets its own price, scheme eligibility, and credit window applied automatically at the point of order, so a Balogun table-top reseller and a mall showroom never draw the same terms.

Yes. Dealers settle invoices by instant bank transfer, POS terminal, USSD, or fintech wallets such as Opay, Moniepoint, and PalmPay for smaller tickets, with RTGS for large trade cheques. Payment references match against open invoices automatically, and the ledger holds up even when a market route drops off the network and syncs later.

Refrigerators, freezers, air conditioners, and generators carry bulkier logistics and longer lead times. The platform stages booked orders, schedules dispatch slots per dealer, tracks delivery and installation handover, and links warranty enrolment to the serial. Dealers in Lagos, Aba, and Kano see their assigned units and pending installs on one dashboard.

Phone and accessory resellers around Computer Village Ikeja and Ariaria in Aba order in high frequency and small drops. The DMS supports daily or twice-daily cycles, IMEI capture at dispatch, POS or transfer payment links, and route-stamped delivery against the reseller's GPS and landmark location where the street has no formal address.

Modern-trade chains typically run 30 to 60-day credit, while open-market wholesalers and phone resellers run shorter cycles or trade largely on transfer. Credit limits are set in Naira per account. Bookings auto-block once ageing breaches the ceiling, and reminders fire before due dates to keep collections tight against FX-driven price moves.

Old units capture serial or IMEI, condition grade (A to D), accessories, and photos at the counter. Residual value is calculated from category depreciation curves in Naira and applied as credit to the new invoice. Collected units route to refurbishment, parts recovery, or resale, all tracked by serial with a full audit trail.

Yes. REST APIs link to SAP, Oracle, Microsoft Dynamics, Sage, and locally built distributor ERPs. Orders, serial and IMEI-stamped invoices, GRN, returns, warranty, and POS or bank-transfer payment records move both ways. SFTP feeds handle bulk master uploads and daily ledger reconciliation between systems.

Category managers see month-to-date and quarter-to-date targets, sell-out per dealer class, and scheme ROI in Naira. Operations track dispatch SLA, installation backlog, and exceptions. Finance reviews Naira ageing per account, POS and transfer reconciliation, and trade-investment running totals, with drill-down to serial-level transactions.