Automotive Sales Force Automation Software for South African Parts Brands

One app, three sets of screens. Account managers work dealer principals and importers on their own review cadence. Territory reps cover spares wholesalers, fitment centres, forecourt service bays and independent stores. Technical reps live in workshops and panel-beating shops, pulling fitment up and quoting at the bay. Nobody has to work around a screen built for another role.

Every rep is given a territory of mapped outlets, each with a boundary drawn around it. Check-in only registers inside that boundary and is confirmed by selfie AI, so a visit cannot be logged from the taxi rank across the road. Where mobile coverage thins out, on a gravel route in Limpopo or in a pocket of a township, the app keeps recording on the handset and writes everything back once a bar returns.

The rep enters make, model year, derivative and engine code, and the parts master returns valid part numbers with rand pricing and live DMS stock behind them. OEM and aftermarket alternatives sit side by side wherever a substitution is allowed. On a long-running model where one build code carries several fitments, that check is the difference between a firm quote and a credit note next week.

The order is raised at the dealer counter or on a wholesaler call, straight against the DMS allocation layer rather than on a pad. The rep sees stock line by line with the scheme and the credit position beside it. Confirmation goes back on WhatsApp, SMS or email, whichever the buyer uses, and the rand total does not move between quote and invoice.

Yes, and it happens before the order is saved rather than at month end. The rand ceiling is read against ledger ageing and against card, instant EFT and PayShap receipts that have already been reconciled. Anything over the ceiling is parked for approval with a name against the release. Spares wholesalers and workshop accounts buying on running credit are exactly where that discipline pays for itself.

Yes. Sell-through arrives by REST API or a scheduled SFTP file, at whichever tier the distributor reports. The platform lines the rep call log up against what was actually dispatched to that account. Where a route shows plenty of calls and no movement, the gap is raised with the area manager instead of being buried in a monthly summary.

Day journeys are sequenced on call frequency and travel time: spares wholesalers around Johannesburg and Pretoria, fitment centres down the N3 towards the Durban port, the Eastern Cape motor belt at Gqeberha and East London, and the long N1 legs up to Polokwane. Where street addressing is inconsistent the outlet is pinned on GPS rather than by address, and any call that gets missed reappears in the next open slot.

Yes. Each brand team runs its own route plan off a shared outlet base, so a tyre rep and an oil rep are not both re-registering the same fitment centre. Every call records what is stocked, how much rack or cabinet space the brand holds, and what the rival is charging on the fast lines. Account managers use that to hold wholesalers and dealer groups to the range and display they agreed to.

Brand managers watch offtake by part number, route adherence, range compliance and how many workshops are genuinely engaged. Regional heads get a scorecard per province and per corridor. Leadership sees the national roll-up and drills from there to a dealer group, a wholesaler or a single rep. Ask 1Voice which Western Cape fitment centres grew battery volume last month and the answer comes back without a report being built.

Yes, it is built offline-first. On rural routes, inside steel-roofed workshops and in township pockets where coverage is patchy, the rep carries on marking attendance, running fitment lookups, keying order lines, writing call notes and taking photographs. It all queues on the handset and syncs the moment a signal returns, so a full day of work never has to be retyped.