Field-ready tools for van-sales and pre-sales teams covering chain accounts and township routes alike, with offline order capture and GPS-tagged outlet coverage across all nine provinces
Deploy and track field teams across all nine provinces with GPS attendance, schedules, and live coverage of every beat
Custom survey forms, in-trade task tracking, offline data capture, and outlet audits that sync once signal returns
Beat plans for dense township routes, territory allocation, and GPS-validated visit compliance that accounts for peak-hour congestion
40+ pre-built reports, primary versus secondary sales visibility, live dashboards, and month-to-date tracking across both channels
GPS and face-recognition check-in for reps with no fixed depot, shift management, and offline punch-ins on rural routes
Automated leave requests, approval workflows, balance tracking, and policy configuration
Employee records, onboarding, document management, and org hierarchy aligned to South African labour practice
Fuel and travel claims in rand, receipt capture, approval chains, and VAT-ready reimbursement tracking
Geo-tag spaza shops, forecourts and independent supermarkets, grade outlets, schedule visits, and benchmark performance
Configure trade schemes, distributor targets, slab structures, and automated rand payout calculations
Build retailer and channel-partner loyalty with points, rewards, and rand payouts via instant bank transfer — a practical lever in a market where most spaza owners trade without formal credit
Enterprise loyalty for distributors, wholesalers and retailers, with points, rewards and automated rand incentives
QR-on-invoice loyalty structured to stay ready for SARS e-invoicing, with verified-purchase rewards and grey-market checks
Design reward catalogues, point redemption, tiered benefits, and instant bank-transfer or voucher fulfilment
Reward pharmacists, wholesalers, and distributor salespeople who steer demand, with targeted incentives and tracking
Reward repeat orders from spaza shops and independent traders with QR scanning and automated rand payout management
Run merchandising campaigns across chain stores and spaza outlets alike, audit shelf share in compact township formats, and verify field execution with geotagged proof — even offline
Drive merchandising, store audits and outlet visits across modern and informal trade with live dashboards and offline capture
Track branded coolers, gondola ends, shelf strips and forecourt signage with geotagged proof and campaign reporting
Plan, execute and track campaigns from Soweto and Tembisa to Khayelitsha and Umlazi with live field updates
Mobile-first merchandising on entry-level Android handsets, with photo capture and offline data collection
Photo-based, geotagged proof of placement that stops "phantom" POSM and accounts for every rand of trade spend
Run audits with custom checklists, scoring, photo evidence, and corrective-action tracking in compact store formats
A central outlet database with profiling, grading, and GPS geo-tagging that works where township street addressing is inconsistent
CRM built around the long-standing trade relationships of South African distribution, plus mobile training to onboard high-turnover field teams across every province
1Channel CRM is built for the relationship-driven reality of South African distribution. It captures the WhatsApp-first way independent retailers place orders, tracks distributor and dealer relationships, and supports POPIA obligations — giving reps real-time insight while keeping retailer and consumer data properly governed.
1Channel LMS trains a field force working across South Africa's many official languages, from isiZulu and isiXhosa to Afrikaans, Sesotho and English. Low-bandwidth, offline-downloadable modules, gamification, quizzes and certification onboard reps fast and standardise execution from Gauteng to the Eastern Cape.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
1Channel powers field, channel, and loyalty operations across the industries that drive South African distribution.
Sales force automation, distributor management, and trade loyalty for FMCG and CPG brands.
Lead capture, KYC workflows, branch visits, and channel partner loyalty for banking and insurance.
Retailer activations, channel incentives, and store-level execution for consumer durables and electronics.
Dealer engagement, parts distribution, and channel loyalty for OEMs and component manufacturers.
Medical rep tracking, prescription analytics, and stockist management for pharma brands.
Planogram audits, shelf execution, and POSM tracking across modern trade channels.
Beauty advisor management, in-store activations, and retail audits for personal care and cosmetics brands.
Influencer loyalty, contractor incentives, and distributor coverage for building materials.
Farmer engagement, dealer schemes, and field operations for agriculture and agrochemical brands.
Workforce tracking, route planning, and service compliance for logistics and field service teams.
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.
