Ten verticals, one cloud SaaS. Sales force automation, distributor management, loyalty, retail execution and LMS, configured for national chains and township spaza shops, cash-and-carry wholesalers, forecourts, agro-dealers, contractors and agents across all nine provinces.
Outlet mix, distributor tiers and field rhythm shift with every vertical. A national-chain key account in Cape Town looks nothing like a spaza route through Khayelitsha, or a wholesale run through City Deep. Open the vertical that matches yours to see its modules, channel coverage and configured workflows.
FMCG; banking, financial services and insurance; pharma and healthcare; consumer durables and electronics; cosmetics and personal care; building materials and hardware; automotive and auto components; agriculture and agro chemicals; retail and modern trade; and logistics and field services. One cloud SaaS core sits under all ten, configured vertical by vertical.
Quite a lot. An FMCG rep works a mixed beat of chain stores and spaza shops with SKU-level orders. A pharma rep logs doctor calls, pharmacy orders and samples. A financial-services team tracks a lead from first meeting through to disbursement. An automotive dealer orders spares by vehicle fitment. The cloud core is shared; the screens, trade terms and analytics are not.
Most run the full set of five — SFA, DMS, loyalty, retail merchandising and LMS. Pharma and logistics and field services drop merchandising and use four. Financial services uses three: SFA, loyalty and LMS. Start on a single module and switch the rest on afterwards; nothing already live is interrupted.
Yes. Divisions are managed from a single admin portal, each with its own product hierarchy, user roles, beat plans, price lists and loyalty rules. A foods business and a building-materials business can operate entirely apart and still consolidate into one group dashboard for the executive team in Johannesburg or Cape Town.
Price lists, trade schemes and loyalty payouts are held in rand from end to end. Interface and LMS content can be delivered in the languages a field team actually speaks, isiZulu, isiXhosa, Afrikaans, Sesotho and English among them. The geography master runs Region to Province to City to Outlet, and outlets are pinned by GPS and landmark where street addressing is inconsistent, from Soweto through to Mdantsane.
The app is offline-first by design. A rep can clock in, open the beat for the day, capture orders, run an audit and close a van-sales round with the handset completely out of coverage. Photos, GPS pins and timestamps queue on the device and sync the moment signal returns, so a weak stretch on a rural route or a dead spot inside a township block never costs the team a call.
Selfie attendance with liveness detection, route sequencing, fraud screening on QR loyalty claims, shelf image recognition and lead scoring all run on AI. Put an analytics question to the 1Voice assistant in plain English and it answers. Automation handles incentive calculation, rand payout triggers over instant EFT, PayShap or card, certificate gating and SLA alerts.
Personal data is encrypted in transit and at rest, with role-based access and a complete audit trail, which is what POPIA expects of field-force and retailer records. Batch and expiry control supports SAHPRA-regulated pharma and food stock, the product master carries SABS standard references, and invoices are structured to carry SARS VAT correctly.
Fast. An onboarding team configures the geography master, product hierarchy, user roles, beat plans and automations on your cloud tenant, and bulk uploads bring in users, outlets, SKUs and targets in hours rather than weeks. Take one module first and layer the rest on afterwards; there is no big-bang cutover.