Cloud Software Made for South Africa's Appliance and Electronics Brands

They do. Promoter shifts, dealer orders, serial-level stock, sell-through, rand incentive payouts, display audits and training records all write to the same backend. One admin portal covers the lot, with dashboards that read straight across Gauteng, KwaZulu-Natal, the Western Cape, the Eastern Cape and Limpopo.

Every unit is recorded against its serial or IMEI as the container clears Durban, Cape Town or Gqeberha. The DMS allocates on that number, the dealer invoice carries it, and the buyer registers the warranty by scanning a QR code. A warranty query, a trade-in or a recall is answered live, which takes most of the heat out of fake-warranty claims and parallel imports.

Yes. A separate price tree runs for national chains, buying groups, independent wholesalers, single-brand dealers and township electronics stores. Off-invoice, on-invoice and claim-based discounts attach to the channel class rather than to the individual account, and everything settles in rand.

Everything is captured on the device first. A promoter clocks in, logs demonstrations, takes an order and finishes a display audit with no connection at all, whether that is a basement appliance floor in a shopping centre or a route through rural KwaZulu-Natal. Photographs, GPS points and timestamps queue on the handset and upload the moment coverage returns.

Each promoter is assigned to a single counter or showroom. Check-in only succeeds inside that geo-fence and with a selfie that passes a liveness check. Demonstrations, conversions and lost-sale reasons are logged for the shift, and where the dealer shares sell-out, claimed conversions are reconciled against units that genuinely left the store.

The campaign brief defines what good looks like for each chain and each dealer. Merchandisers photograph the setup on the visit and image recognition reads live screens, fridges, phone bays and signage straight from the picture. Anything missing or moved raises an exception the same day, so rand spent on display can be matched to display that exists.

The app records the demonstration and the claimed sale. The dealer or chain sell-out file confirms it, and where serial-tagged sell-through is shared the shift is matched back to the serial. Once it clears, payment goes to the promoter by PayShap or instant EFT. Claims that cannot be matched simply fall away.

Yes. Each launch ships as a module carrying the specification, the demo route and a short assessment in English, isiZulu, isiXhosa, Afrikaans or Sesotho. The field app keeps that model closed to a promoter until they pass, and brand teams watch readiness build province by province and dealer by dealer while stock is still in transit.

Pricing, credit limits and payouts all run in rand. Product masters can carry SABS and supplier compliance references where a category calls for them. Data is encrypted in transit and at rest, access is limited by role, every transaction leaves an audit trail, and the platform is built to support POPIA obligations overseen by the Information Regulator.

Black Friday, the December festive run and the January back-to-school rush each trigger priority rules in the DMS, weighted by dealer class, chain service-level agreement, margin or penalty exposure. Reservation logic prevents the same serial-tagged unit being promised twice across competing dealer orders.

Alongside durables it carries FMCG and CPG, food and beverage, dairy, home care, cosmetics and personal care, pharmaceuticals, financial services, industrial and mining supply, automotive spares, agriculture and building materials. The same cloud sits underneath, configured per sector, so a durables business and an FMCG business can share one stack.