Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your business
Manage merchandising campaigns, store audits, outlet visits, and field team execution
Track POSM deployment, proof of execution, photo validation, and campaign reporting
Create campaigns, set duration, upload store and POSM lists, track coverage and scoring
Photo proof capture, activation tab, bypass workflows, and field execution tracking
Deployment tracking, photo proof, reference image comparison, and exception handling
L1/L2/L3 multi-level audits, quality scoring, and automated audit dashboards
Manage field sales teams with mobile attendance, route plans, outlet visits, and real-time reporting
Enterprise loyalty platform for channel partners, retailers, and distributors with points, rewards, and automated incentives
Manage leads, customers, pipelines, follow-ups, and sales reporting in one platform
Train sales teams with sessions, quizzes, certifications, gamification, and mobile learning
Outlets enter the master through a survey: the rep records the shop name, owner and storefront photo, drops a geocoded pin, and the platform checks it against nearby records so the same shop can't be created twice. In the admin portal the outlet is then typed by channel and format, inherits the listing norms for its class, and is assigned to a distributor and a call cycle. From that point every order, visit and report attaches to the one record.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Add a store once, and only once, however tightly packed the street is.
FEATURES:
WHY IT MATTERS:
Where several tạp hóa trade within a few doors of each other, a name-only check quietly creates twins. Matching on coordinates, owner and phone stops the master inflating.
Classify each outlet by what it actually is, not by how large its last order happened to be.
TYPING FEATURES:
WHY IT MATTERS:
Pricing, promotion mechanics and shelf expectations all differ by format. Typing the outlet once means every downstream rule reads from the same field.
Coordinates as the spine, with administrative labels kept as description only.
MAPPING FEATURES:
WHY IT MATTERS:
Vietnam moved to 34 provincial units and dropped the district tier on 1 July 2025. A master built on coordinates carried on working; one keyed to districts did not.
Different formats deserve different call cycles, set as a rule rather than left to habit.
PLANNING FEATURES:
WHY IT MATTERS:
A minimart cluster in Ho Chi Minh City and a dispersed rural round cannot share one cadence. Frequency inherits from the outlet class, so a new store is scheduled correctly from day one.
Keep the record alive when the shop behind it changes hands.
CHANGE CONTROL:
WHY IT MATTERS:
Traditional trade turns over steadily. Retiring and reassigning records properly keeps coverage percentages meaningful, instead of counting shops that stopped trading months ago.
Everything about the store, available at the counter without leaving the visit.
INFO INCLUDES:
WHY IT MATTERS:
The Field Sales Representative sees exactly the record the Sales Supervisor reviews, which removes most arguments about what was agreed at the outlet.
Reporting that starts at the individual outlet and rolls up from there.
REPORT TYPES:
WHY IT MATTERS:
Secondary sales are hard to see when the distributor employs the field team and the brand only receives dispatch figures. Store-level data is what closes that gap.
Brands and distributors covering Hanoi, Ho Chi Minh City, Da Nang, Can Tho and the provinces in between are carrying tens of thousands of outlets in formats that behave nothing alike. One geocoded, typed and governed outlet master is what makes that number manageable, and it is the record every other module reads from. Commercial figures are quoted in VND.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.