Store Audit & Compliance Software Vietnam

Every format is scored on the same four pillars: availability, visibility, activation and share of space. Only the question set and the weightings change underneath, so a facings count in a supermarket and a hanging strip check in a tạp hóa both roll up into a score that can honestly be compared.

L1 is the auditor's visit to the outlet. L2 is a random re-check of a sample of those visits by a different auditor. L3 is a Sales Supervisor review that settles any mismatch between the two, or any score a distributor or outlet has formally challenged.

Assignment runs on auditor availability, provincial coverage and outlet format, so nobody in Ho Chi Minh City is phoning around to staff a Hanoi or Da Nang route by hand.

Yes. Batch and expiry questions sit inside the audit form, so the auditor logs the batch code and the shortest-dated pack found on shelf. In a hot, humid climate with long legs between the north and the south, the report shows which formats and which stretches of the route keep producing short-dated stock.

Every scored question carries a timestamped, geotagged photograph. The Sales Supervisor reopens the same evidence the auditor captured and either upholds the result or overrides it, with the reason recorded against the audit.

Frequency is configured per format rather than per representative. Supermarkets and minimarts usually justify a monthly or campaign-linked audit, while a deep tạp hóa base is better covered on a rolling sample so every outlet is reached over a quarter without inflating visit cost.

Yes. Auditors can record packs with artwork that does not match the approved reference, unfamiliar batch formats, or lines sitting outside the authorised distributor's range. Counterfeit and grey-market goods are a named challenge in Vietnamese FMCG, and photo-backed shelf reports give brand teams something concrete to act on.

Yes. It is built for brands and distributors auditing a very deep general trade base alongside fast-growing minimart and supermarket chains, from the Red River Delta through Da Nang to Ho Chi Minh City and the Mekong Delta.