One connected stack behind a Ghanaian key distributor network: capture the order, schedule the dispatch, book the GRN, settle the claim and report it region by region.
Track sellable stock, warehouse inventory, transit stock, and automate replenishment
Multi-warehouse inventory, stock transfers, batch tracking, GRN, and dispatch
Batch-level tracking, FEFO/FIFO/LIFO allocation, expiry monitoring, and stock rotation
Value-based, volume-based, and free goods schemes with auto-application
Customer-specific, geography-based pricing with validity dates and auto-application
Product catalogue with Brand, Category, Product, SKU hierarchy and UOM conversions
Configurable geography hierarchy, beat planning, outlet mapping, and user assignment
No-code workflows with conditions, triggers, notifications, and multi-level approvals
24+ default reports, real-time dashboards, sales trends, and CSV export
Outstanding tracking, credit limits, invoice payment allocation, and credit notes
Multi-level returns, damage claims, credit note generation, and GRN discrepancy
Goods receipt notes, ordered vs received validation, and batch tracking
B2B ordering platform for distributors with self-service ordering and payments
Order booking app with GPS attendance, market visits, beat execution, and AI assistant
Conversational AI assistant, auto order validation, intelligent FIFO/FEFO, and automation
Portal: Area Sales Managers follow GHS revenue, collections landing by mobile money, bank transfer and cash, and the dispatch queue region by region. App: representatives book market-stall, provision-shop and minimart orders, with stock, schemes, the cedi price and the credit limit all resolved on the line before it goes up for approval.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Credit and stock are re-tested at every one of the seven tiers an order can travel through, whether it was raised in the app or keyed straight into the portal.
Features:
Why It Matters:
An order taken on a thinly covered northern beat arrives priced the way it was meant to be, not renegotiated at the roadside. Nothing unfunded, and nothing discounted outside the rules, gets as far as the loading bay.
Each row shows what the warehouse genuinely holds, and Auto-Select then pulls the batch under the rule you have set: FEFO, FIFO, LIFO or a manual pick.
Features:
Why It Matters:
Nothing quarantined, returned or held in reserve is ever counted as sellable, which is what keeps food and medicine lines under FDA rules, along with any other dated inventory, reconciling warehouse by warehouse.
Approval releases the delivery note, dispatch is then scheduled against it, and the GHS tax invoice closes the chain, ready to hand over.
Features:
Why It Matters:
Consignment ID, delivery note and invoice already agree before a driver pulls out of the yard. And because the invoice is issued through a Certified Invoicing System, the copy a retailer keeps is the copy the GRA holds.
Primary and secondary stay separate on a single Orders screen, with every traditional-trade or modern-trade line booked under the key distributor a representative is mapped to.
Features:
Why It Matters:
Secondary sales stop going dark at the handover to the KD. An Area Sales Manager can see a soft pocket around Tamale or Takoradi mid-month and move the push while there is still month left to sell.
Pricing resolves down a chain: the customer first, then the customer type, then geography, with an SKU-level fallback underneath. Whatever scheme priced a line is the scheme its claim settles against.
Features:
Why It Matters:
Settlement reads the record the order was priced on, so nobody rebuilds a slab from a spreadsheet three weeks later and the month-end argument about what was earned never starts.
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.