Comprehensive field sales tools to manage your distributed sales teams, automate workflows, and drive productivity across all channels
Manage field sales teams with mobile attendance, route plans, outlet visits, and real-time reporting
Plan, deploy, and track field teams with attendance, schedules, and real-time visibility
Beat plan creation, territory allocation, GPS-validated route compliance, and visit scheduling
40+ pre-built reports, custom report builder, real-time dashboards, and MTD sales tracking
GPS attendance, AI face validation, photo capture, late alerts, and payroll-ready closure
Leave types, balance tracking, approval policies, auto-allocation, and holiday calendars
Employee data, role assignments, organisation hierarchy, attendance status, and regularisation
Claim submission, expense heads, policy-based rules, approval workflows, and reimbursements
Store creation, GPS geofencing, channel and category mapping, and territory management
Create trade schemes, map to stores and product categories, and track promotional performance
Portal at Nairobi HQ: weights questions, sets the dependent branch, binds the activity to a TSR or KAM role plus a 47-county store list, then gates submissions through AQC. App in the field: captures GPS-stamped photos at a Naivas promoter shift, an Eldoret agro-dealer counter, or an NTSA workshop audit, then queues offline through Marsabit and coastal beats.
Guides covering questionnaire weightage, AQC sign-off, county-wise compliance rollups, and outlet scorecards for FMCG, agri-input, telecom, and chain retail teams.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Stamps every NTSA workshop audit in Nairobi industrial area and every KEPHIS-registered agro-input check in Eldoret to a geo pin before the submit button unlocks.
PROOF CONTROLS:
WHY IT MATTERS:
Kills phantom visits. A TSR cannot bill an Eldoret agro-dealer beat from a Nakuru cyber cafe.
Routes every submission to the reporting head, who approves, edits, or rejects before the response counts toward outlet scorecards or M-Pesa Till incentive payouts.
GATE CAPABILITIES:
WHY IT MATTERS:
Only cleared entries trigger M-Pesa Till incentives. Defaulters surface inside one approval cycle, not at month close.
Configures retail pharmacy audits at Goodlife, Mediplus, and Pharmaplus counters using seven question types, weighted reporting flags, and a no-code drag editor.
QUESTION TYPES:
WHY IT MATTERS:
A pharmacy chain audit forks at the controlled-substance question. A duka stock check skips it. One builder, both flows.
Validates that the right TSR or KAM runs the right activity at the right outlet inside the right calendar window, then auto-expires the task on cutoff day.
ASSIGNMENT KNOBS:
WHY IT MATTERS:
A Carrefour planogram audit reaches the merchandiser only. A KEPHIS form reaches the agronomist only. Zero form spam to wrong roles.
Surfaces AQC-cleared submissions across 47 counties. KAMs drill from county to ward to outlet, then schedule Excel exports by beat without leaving the dashboard.
ROLLUP VIEWS:
WHY IT MATTERS:
RSMs cut territory plans by Monday. Nairobi HQ sees Mombasa coastal slippage the same week it happens.
Caches forms, photos, and weighted scores locally when reps drop signal through Turkana, Marsabit, Garissa, or Lamu coastal beats, then auto-syncs on reconnect.
OFFLINE BEHAVIOR:
WHY IT MATTERS:
Beat plans hit the day's targets even when the upcountry tower drops. The portal sees nothing missing on AQC review.
Gates regulator-aligned templates with weighted scorecards, mandatory photos, corrective action trackers, and a full per-outlet history for inspection days.
AUDIT FEATURES:
WHY IT MATTERS:
Validates KEBS retail standards, PPB pharmacy norms, NTSA workshop licensing, and NCA site checks from one engine.
A single execution layer for Nairobi HQ, regional KAMs, and TSRs working dukas, KEPHIS-registered agro-dealers, pharmacy chains, and NTSA workshops.
Included by default:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.