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Why Kenyan Teams Anchor Field Activities to 1Channel

Nairobi runs the portal. Field reps run the app. One cloud trail across 47 counties, billed in KES, settled through M-Pesa Till.
GPS Photo Anchor: No NTSA workshop or KEPHIS-registered agro-input outlet check submits without a geo-stamped image.
AQC Gate Before Payout: Reporting head approves, edits, or rejects each response. Only cleared entries trigger M-Pesa Till incentives.
47-County Rollups: County-wise scorecards, district drill-downs, ward-level outlet trends, all from AQC-cleared data only.
KEBS, PPB, NTSA, NCA Alignment: Audit templates carry the regulator field set. Outputs export Excel-ready for CBK and SOX reviews.
Upcountry Offline Queue: TSRs in Turkana, Marsabit, and coastal beats submit offline. The queue syncs on reconnect, zero loss.
7 Question Types, One Builder: Open-Ended, Radio, Checkbox, Dropdown, Rating, Rank Order, Matrix. Weighted scores auto-roll per outlet.
Branching Dependent Logic: A pharmacy counter check at Goodlife forks differently from a duka stock check in Eldoret.
Role, Store, and Date Binding: Assign by TSR, KAM, or FST. Bind to an outlet list. Activity expires on the cutoff.

Sales Force Automation Suite

Comprehensive field sales tools to manage your distributed sales teams, automate workflows, and drive productivity across all channels

How Our Software Works?

Portal at Nairobi HQ: weights questions, sets the dependent branch, binds the activity to a TSR or KAM role plus a 47-county store list, then gates submissions through AQC. App in the field: captures GPS-stamped photos at a Naivas promoter shift, an Eldoret agro-dealer counter, or an NTSA workshop audit, then queues offline through Marsabit and coastal beats.

Mobile app dashboard with attendance and beat plan
Mobile app store visit and questionnaire
Admin dashboard with user management
Admin store and product master with beat planning

Playbooks for Kenyan Field Operations

Guides covering questionnaire weightage, AQC sign-off, county-wise compliance rollups, and outlet scorecards for FMCG, agri-input, telecom, and chain retail teams.

Capturing Field Orders on Mobile Across Kenya
SFA

Capturing Field Orders on Mobile Across Kenya

Beat Compliance and Route Planning on Kenyan Trade Routes
SFA

Beat Compliance and Route Planning on Kenyan Trade Routes

From Field Attendance to Clean Payroll in Kenya
SFA

From Field Attendance to Clean Payroll in Kenya

M-Pesa Reconciliation: Closing the Collections Loop in Kenya
DMS

M-Pesa Reconciliation: Closing the Collections Loop in Kenya

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Rewards and Recognition

Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.

G2 High Performer 2025
G2 Best Support 2025
G2 Easiest to Use 2025
G2 Best ROI 2025

Comprehensive Features Overview

Where Kenyan Teams Deploy Field Activities

Operations heads in FMCG, agri-input, telecom, pharma, and automotive use 1Channel for GPS-anchored, AQC-gated, county-wide execution.
💡 Built Around the Kenyan Org Chart: Question weightage, AQC chain, and county scorecards configured to your TSR-KAM-RSM ladder.
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FMCG Brands

Naivas, Quickmart, and Carrefour planogram audits scored against KEBS retail compliance benchmarks.

Pharmacy Chains

Goodlife, Mediplus, and Pharmaplus counter audits aligned with PPB cold-chain and controlled-substance norms.

Agri-Input & Agronomy

KEPHIS-registered agro-dealer counter checks in Eldoret, Nakuru, and Kitale, geo-pinned to the parcel.

Automotive Aftermarket

NTSA-licensed workshop audits in Nairobi industrial area, with parts checks and warranty scorecards.

Telecom Brands

M-Pesa agent visibility audits, branding compliance, and activation counter scorecards across 47 counties.

Consumer Electronics

Naivas and Quickmart promoter shift scoring with demo quality checks and shelf POSM verification.

Beverage Brands

Cooler purity audits, KES price strip checks, and competitor SKU tracking across coastal beats.

PRICING

Scales with user count, modules selected, customisation depth, and deployment footprint. Quoted in KES, settled monthly or annually.
Every plan ships cloud hosting, Android plus iOS apps, AQC configuration, and TSR-KAM-RSM onboarding.

What the Kenyan Operating Model Gets

A single execution layer for Nairobi HQ, regional KAMs, and TSRs working dukas, KEPHIS-registered agro-dealers, pharmacy chains, and NTSA workshops.

Included by default:

Monthly Plan

Rolling KES billing, scale users month to month
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Celebrating Growth Milestones

At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.

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4.8
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4.7
4.9 star rating
4.9

Frequently Asked Questions

How does the GPS photo anchor block phantom visits?

What happens at the Activity Quality Check gate?

How do 47-county rollups work in dashboards?

Which seven question types build the form?

How does dependent branching cut form fatigue?

How are activities bound to roles, stores, and dates?

How does the offline queue survive upcountry signal drops?

How does the audit engine map to KEBS, PPB, NTSA, and NCA?