1Channel platform background pattern

Why Choose Cloud AI-Powered DMS Software in Kenya?

AI stack built for Kenyan distribution: KEBS-compliant SKU master, M-Pesa-ready payments, KES pricing, one synced backend.
Conversational AI Assistant: Ask for any report or order in chat, instead of clicking screen to screen.
Auto Order Validation: Stock, schemes, KES pricing, and credit limit checked before the order moves.
Intelligent FIFO/FEFO Allocation: System auto-picks batches by FIFO, FEFO, LIFO, or Manual mode at dispatch.
Scheme Auto-Apply: Volume, Value, and Free Goods schemes trigger on eligible SKUs at order entry.
Credit Limit and DSO Controls: Per-customer KES limits, over-limit rules, DSO tracking, and on-hold flags.
Workflow Automation, 7 Levels: No-code workflows with conditions, approvals, notifications, and webhooks.
24+ Reports & 7-Day Export Cache: Dashboards plus 8-section report library, CSV exports cached for 7 days.
Portal & Mobile App, One Backend: Managers configure in the portal; tier-1 distributors and reps execute on the app.

Distribution Management Suite

Modules to run distributor operations, order processing, inventory, and secondary sales across a Kenyan network.

Distributor Order Management

Retailer orders, approvals, inventory allocation, delivery notes, and secondary sales

Inventory & Stock Management

Track sellable stock, warehouse inventory, transit stock, and automate replenishment

Warehouse Management

Multi-warehouse inventory, stock transfers, batch tracking, GRN, and dispatch

Batch & Expiry Management

Batch-level tracking, FEFO/FIFO/LIFO allocation, expiry monitoring, and stock rotation

Trade Promotion Management

Value-based, volume-based, and free goods schemes with auto-application

Pricing Management

Customer-specific, geography-based pricing with validity dates and auto-application

Product & SKU Management

Product catalogue with Brand, Category, Product, SKU hierarchy and UOM conversions

Territory & Beat Management

Configurable geography hierarchy, beat planning, outlet mapping, and user assignment

Workflow Automation

No-code workflows with conditions, triggers, notifications, and multi-level approvals

Distributor Analytics & Reporting

24+ default reports, real-time dashboards, sales trends, and CSV export

Payment & Credit Management

Outstanding tracking, credit limits, invoice payment allocation, and credit notes

Return & Claims Management

Multi-level returns, damage claims, credit note generation, and GRN discrepancy

GRN & Inward Management

Goods receipt notes, ordered vs received validation, and batch tracking

Distributor Self-Service Portal

B2B ordering platform for distributors with self-service ordering and payments

Mobile DMS App

Order booking app with GPS attendance, market visits, beat execution, and AI assistant

How Our Software Works?

Admin portal: managers run dashboards, Masters, Operations, Finance, Analytics, and Export. Mobile app: reps mark GPS attendance, run beats across Nairobi and upcountry, place auto-validated orders, capture M-Pesa payments, and query the AI assistant.

AI-powered DMS mobile app showing conversational AI assistant, order queries, and intelligent automation
Conversational DMS dashboard showing AI search, automated order validation, and real-time analytics
AI distributor management software showing workflow automation, auto stock allocation, and intelligent replenishment
AI-powered order management showing chatbot for distributors, auto payment allocation, and smart analytics

AI-Powered DMS Insights & Resources

Reads from the Kenya blog: workflows, dashboards, and field-ready guides.

Distributor Stock Visibility in Kenya: Seeing Beyond the Depot
DMS

Distributor Stock Visibility in Kenya: Seeing Beyond the Depot

Catching Shelf Gaps in Kenyan Retail with AI Image Recognition
Retail

Catching Shelf Gaps in Kenyan Retail with AI Image Recognition

Retail Execution Across Kenya's Duka Network
Retail

Retail Execution Across Kenya's Duka Network

Capturing Field Orders on Mobile Across Kenya
SFA

Capturing Field Orders on Mobile Across Kenya

Learn More

Rewards and Recognition

Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.

G2 High Performer 2025
G2 Best Support 2025
G2 Easiest to Use 2025
G2 Best ROI 2025

Comprehensive Features Overview

Who Uses AI-Powered DMS Software in Kenya?

Built for Kenyan brands rolling AI into ordering, allocation, and field operations.

Industries

💡 Fully Customisable: Workflows, modules, and rules tailored to Kenyan distribution networks.
Get Started

PRICING

KES pricing scales with users, modules, customisation, and rollout size.
Every plan includes cloud hosting, mobile apps, onboarding, and training.

Monthly Plan

Flexible monthly billing
Talk to an Expert

Celebrating Growth Milestones

Ratings from operations leaders and field teams running 1Channel daily across distribution networks.

4.8 star rating
4.8
4.7 star rating
4.7
4.9 star rating
4.9

Frequently Asked Questions

What is 1Channel's AI-Powered DMS?

What can the AI assistant answer?

How does FIFO/FEFO allocation work?

What happens when a rep places an order?

How do schemes get applied automatically?

How are KES credit and overdue tracked?

What reports come pre-built?

How does the 7-day Export cache work?