Cosmetics Sales Force Automation Cloud Software for Kenyan Business

One app, three role screens. BAs run counter shifts with consultation and sample logs. Territory reps run salon and pharmacy beats with order capture. KAMs run chain HQ calls and counter audits. KPIs and dashboards differ by role.

Each BA is tied to a specific counter. Check-in needs the counter geo-fence plus selfie AI match. The shift screen captures consultations, makeovers, samples, demos, and conversion outcomes. Shift conversion ratio becomes the productivity metric, not self-reported activity.

The BA taps consultation start, selects shopper concern (skin, makeup, fragrance), logs demo or makeover, samples handed out, and outcome (bought, return planned, walked away). The data feeds hero SKU traction, BA conversion, and competitor preference reports.

Yes. Chain POS exports land via SFTP or API. The platform matches BA shift window, counter, and SKU to actual sale. Verified conversions drive incentive payout in KES. Unmatched self-reports flag for review. Inflated claims are screened out.

Every chain account carries two visit types. HQ calls follow the chain review calendar. Counter audits follow a weekly or fortnightly rhythm. The KAM daily plan pulls from both and auto-adjusts when a chain meeting shifts. Audits cover tester check, BA coaching, and POSM.

Territory reps in Nairobi and Mombasa run mixed beats across salons, chain pharmacies, and B2B online marketplace contacts. Each stop logs GPS attendance, real-time order capture, sample stock count, and competitor activity. PJP frequency is set per outlet class.

Each chain has an active SKU list per brand. Counter audits capture presence-on-shelf, tester availability, OOS, and delisting events. Range compliance reports show what percent of the agreed listing is live per chain, ready for JBP review.

Brand managers see counter sell-out, BA conversion, and listing compliance. KAMs see chain scorecards for JBP. Leadership sees country and county roll-ups with drill-down to counter, BA, or KAM. 1Voice AI answers plain-language queries.

AI plans KAM routing across HQs and counters. Selfie AI validates BA attendance. Image recognition reads tester, POSM, and GWP photos for compliance. 1Voice handles analytics queries. Conversion pattern detection flags BAs needing coaching.

Yes. The app is offline-first. Inside mall basements, dense beauty halls, and salon back rooms where signal drops, BAs and reps capture attendance, orders, audits, and photos. Data syncs to the cloud once signal returns.