Cosmetics Training & Learning Management Cloud System for Kenyan Business

A new BA finishes a first-shift mobile path covering brand basics, hero SKUs, shade-finder logic, ingredient knowledge, and consultation flow. Quizzes confirm comprehension. Cleared by the second shift, no learning at the counter.

Each lipstick, skincare, or fragrance launch gets a module with product story, hero SKUs, demo flow, KEBS-compliant claims, and a quiz. BAs must pass before the SKU unlocks on the SFA app. Brand teams see county readiness before launch.

BAs upload a short pitch or makeover video. Trainer scores shade match, application clarity, ingredient talk, and close. Weak scores trigger a refresher. Top videos save as exemplars for new joiners. The format catches issues quizzes cannot.

Salon stylists run product application modules, technique videos, and tier quizzes on the mobile app. Loyalty rewards on completion are settled via M-Pesa. The same engine supports counter BAs, so brands manage both audiences in one place.

BAs run shade-finder drills mapping undertones to SKUs and ingredient modules covering actives, claims, and PPB-compliant language. Quizzes test recall. The drills run on mobile so upcountry BAs in Eldoret or Kisumu train without needing a laptop.

The LMS syncs certification status to the SFA app live. New launches stay gated until certification clears. Expired certifications trigger a refresher. Brand teams see a live readiness view: who is certified, where the gaps are, what is expiring.

KAM playbook modules cover joint business plan prep, listing negotiation, trade discount structures, and chain-specific buyer profiles. New KAMs use them as onboarding, seniors as refreshers. Scenario exercises test handling for chain pushback.

Classroom in Nairobi for launch masterclasses. Virtual for cycle reviews across counties. In-store coaching at mall counters. E-learning for mobile-first quizzes that upcountry BAs run between shoppers. Mix and match by audience and topic.

Brand managers see launch readiness by county and chain, certification rate by product, pitch score distribution. L and D sees module completion, engagement, and pass rates. KAMs see chain-wise BA readiness and stylist tier progression.

Yes. LMS certification feeds the SFA BA shift assignment so only certified BAs are scheduled for the chain or launch. HR tenure and SFA productivity feed LMS level progression. The shared cloud platform syncs without manual reconciliation.