Cloud AI Outlet & Store Management Software

Q: How are Kenyan outlets onboarded?

Reps capture KYC, owner contact, M-Pesa Till, and a GPS-tagged geo-fence from the mobile app. Photo of storefront and signage uploads in the same flow. Approval syncs the outlet to the master.

Q: Which Kenyan outlet types are supported?

Duka general trade, Naivas, Quickmart and Carrefour modern trade, kiosks, agro-dealer counters, HoReCa, retail pharmacy chains, and NTSA-licensed workshops. Each carries its own channel and classification tag.

Q: How does GPS geo-fence work?

Each outlet pin sits inside a configurable radius. Reps must stand inside the fence to check in. The portal flags off-fence visits and surfaces them in the supervisor exception report.

Q: Can outlets be mapped to specific reps?

Yes. Outlet-rep mapping ties each duka, kiosk, or chain branch to a named rep and beat. Joint calls allow two users to log the same visit. Reassignment routes through supervisor approval.

Q: Does it tie into beat plans?

Yes. Approved daily or weekday beat plans reference the outlet master. Planned outlets show on the app. Unplanned visits get logged separately so universe-versus-covered reports stay accurate.

Q: What outlet history is stored?

Every visit, photo, order, stock entry, signage shot, and questionnaire response is anchored to the outlet record. Managers open one outlet card and see the full timeline across reps and months.

Q: Can credit profile be tracked per outlet?

Yes. The outlet card stores credit terms, distributor mapping, and order fulfilment status. Reps see the credit flag before raising the next order so disputed accounts get held automatically.

Q: Is the platform cloud-only for Kenya?

Yes. Fully cloud-hosted SaaS with offline app sync for the 47 counties. No on-premise install. Remote onboarding and training. Sell-out analytics refresh per visit cycle.

Why Choose Outlet & Store Management for Kenya?

One clean outlet master across 47 counties. Captures duka, modern trade, kiosk, agro-dealer, HoReCa and pharmacy chain accounts from the same SFA app.

Mobile Outlet Onboarding: Reps add new dukas, kiosks and chain branches from the field. KYC, owner contact, signage photo captured in one screen.

M-Pesa Till + KYC: M-Pesa Till number, business permit reference and owner ID captured per outlet. Verified once, reused across order and credit flows.

GPS-Tagged Geo-Fence: Every outlet pin sits inside a configurable radius. Check-ins outside the fence flag automatically in the supervisor exception report.

Channel + Classification: Tag outlets as Naivas, Quickmart, Carrefour, duka, kiosk, agro-dealer, HoReCa, retail pharmacy chain or NTSA-licensed workshop. Filters drive every report.

Outlet-Rep Mapping: Each outlet anchors to a named rep and a beat. Joint calls supported. Reassignments route through supervisor approval before going live.

Beat Plan Tie-Back: Approved daily or weekday beat plans reference the outlet master. Planned versus unplanned visits split cleanly in reports.

Credit + Distributor Profile: Outlet card carries credit terms, distributor mapping and order fulfilment status. Disputed accounts get held automatically.

Visit + Photo History: Every check-in, photo, signage shot, stock entry and order anchors to the outlet record. Full timeline opens in one card.

Comprehensive Features Overview

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Mobile Outlet Onboarding

Reps add new outlets straight from the SFA app, in market.

CAPTURE:

Outlet name + address
Owner contact + ID
Business permit reference
Storefront photo
Signage photo
M-Pesa Till number
Channel + classification tag
Supervisor approval queue

WHY IT MATTERS:

No back-office data entry. Every new duka, kiosk or chain branch enters the master with KYC done.

GPS Geo-Fence Tagging

Pin every outlet to a GPS coordinate with a configurable radius.

CONTROLS:

Per-outlet GPS pin
Configurable fence radius
In-fence check-in rule
Off-fence exception flag
Remove/Update GPS workflow
Role-based radius override
Map-view visualisation
Supervisor approval gate

WHY IT MATTERS:

Validates that reps stood at the duka, not a parking lot two blocks away.

Channel + Classification Tagging

Tag every outlet with the Kenyan trade channel it belongs to.

CHANNELS:

Duka general trade
Naivas / Quickmart / Carrefour
Kiosk
Agro-dealer counter
HoReCa
Retail pharmacy chain
NTSA-licensed workshop
Custom classifications

WHY IT MATTERS:

Channel filter drives every report, beat plan, and scheme rollout from day one.

Outlet-Rep Mapping + Beat Plan

Anchor every outlet to a named rep, a beat, and an approval trail.

MAPPING:

Outlet-to-rep assignment
Daily + weekday beat plans
Joint Call support
Bulk reassignment upload
Approval before go-live
Distance between stores
Planned vs unplanned split
Beat compliance report

WHY IT MATTERS:

Clear ownership per outlet. Coverage gaps surface the moment a beat slips.

Outlet Info Card

One tap exposes the full outlet profile to reps and supervisors.

SHOWS:

KYC + owner contact
M-Pesa Till number
Channel + classification
Geo-fence + GPS pin
Mapped rep + beat
Credit terms + distributor
Last visit + photo
Open exceptions

WHY IT MATTERS:

Reps walk in informed. Supervisors stop chasing the master across spreadsheets.

Credit + Distributor Link

Tie every outlet to its credit terms and distributor record.

FIELDS:

Credit limit in KES
Outstanding balance
Distributor mapping
Order fulfilment status
Disputed account flag
Held-order rule
Distributor stock-in link
Parent outlet rollup

WHY IT MATTERS:

Reps see the credit flag before raising the next order. Disputed dukas hold automatically.

Visit History + Sell-Out Analytics

Every action anchors to the outlet record and rolls up to county view.

REPORTS:

Outlet timeline
Visit + photo gallery
Store Visit Report
Store Image Report
Secondary Sales Report
Sell-out per SKU
County + zone rollup
Parent outlet mapping

WHY IT MATTERS:

Single outlet card replaces five spreadsheets. County rollups feed the sales review.

PRICING

Priced per user per month in KES. Final quote depends on rep count, channels covered, custom fields, and approval workflows.

All plans include cloud hosting, Android + iOS apps, remote onboarding, and rep training.

Why Kenyan Brands Pick 1Channel

Built for the duka-and-modern-trade mix Kenyan teams actually run, with the controls KEBS and CBK-regulated businesses expect.

Benefits:

• One clean outlet master across counties
• KYC + M-Pesa Till captured in app
• Geo-fence flags fake check-ins
• Joint Call support for senior visits
• Disputed dukas hold automatically
• Photo + signage timeline per outlet
• Sell-out rollups per county
• Remote onboarding, no on-premise install

Monthly Plan

KES, billed monthly

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Yearly Plan

Annual KES contract with enterprise discount

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Comprehensive Features Overview

Mobile Outlet Onboarding

GPS Geo-Fence Tagging

Channel + Classification Tagging

Outlet-Rep Mapping + Beat Plan

Outlet Info Card

Credit + Distributor Link

Visit History + Sell-Out Analytics

Who Uses Outlet & Store Management in Kenya?

FMCG Brands

Consumer Electronics

Telecom Brands

Pharma & OTC

Beverage Brands

Modern Trade Suppliers

Agri + Auto Parts

PRICING

Why Kenyan Brands Pick 1Channel

Celebrating Growth Milestones

Frequently Asked Questions

How are Kenyan outlets onboarded?▼

Which Kenyan outlet types are supported?▼

How does GPS geo-fence work?▼

Can outlets be mapped to specific reps?▼

Does it tie into beat plans?▼

What outlet history is stored?▼

Can credit profile be tracked per outlet?▼

Is the platform cloud-only for Kenya?▼