Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your business
Manage merchandising campaigns, store audits, outlet visits, and field team execution
Track POSM deployment, proof of execution, photo validation, and campaign reporting
Photo proof capture, activation tab, bypass workflows, and field execution tracking
Deployment tracking, photo proof, reference image comparison, and exception handling
L1/L2/L3 multi-level audits, quality scoring, and automated audit dashboards
Outlet classification, norms management, store lists, and coverage tracking
Manage field sales teams with mobile attendance, route plans, outlet visits, and real-time reporting
Enterprise loyalty platform for channel partners, retailers, and distributors with points, rewards, and automated incentives
Manage leads, customers, pipelines, follow-ups, and sales reporting in one platform
Train sales teams with sessions, quizzes, certifications, gamification, and mobile learning
Admin portal: Brand marketing targets the campaign window, attaches the KES PO, picks county-wise store sets across Naivas, Quickmart, Carrefour, duka, agro-dealer counters, and Goodlife pharmacy chains, then publishes the same minute. Promoter app: Today's activations land on the handset, photo proof captures offline, and L1, L2, L3 audits route to supervisors before M-Pesa Till payouts close the loop.
Curated reads from the Kenya blog on this topic, workflows, dashboards, and practical guides.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Launches a fresh Kenyan campaign the same hour brand marketing approves the brief, no IT ticket and no 2-day setup loop.
BUILDER STEPS:
WHY IT MATTERS:
Cuts the old 2-day brand marketing wait so a duka activation goes live the same morning the KES brief is signed.
Targets campaigns across the 47 counties so a Nairobi Eid wave runs separate from a Kisumu long-rains agro-dealer push.
SELECTION CONTROLS:
WHY IT MATTERS:
Stops a Mombasa campaign from leaking into Eldoret stores and keeps each county's KES budget ring-fenced.
Stamps the right POSM kit on each outlet class so a Naivas hypermarket display differs from a duka shelf wobbler.
ALLOCATION LOGIC:
WHY IT MATTERS:
Stops POSM waste, the right material lands at the right outlet class on the first delivery run.
Routes today's campaigns to the promoter handset, captures photo proof offline, and syncs once 3G or 4G returns upcountry.
FIELD CAPABILITIES:
WHY IT MATTERS:
Keeps coverage live across Eldoret, Nakuru, Kisumu, and remote duka clusters even when bandwidth drops mid-visit.
Sequences photo audit, supervisor review, and brand-manager sign-off before any KES payout or scorecard locks.
AUDIT LAYERS:
WHY IT MATTERS:
Blocks weak photo proof from inflating coverage and protects every KES of activation spend.
Allocates ICMP draws from the pre-budgeted annual KES plan and triggers a fresh PO only for non-ICMP gap fills and seasonal pushes.
PO CONTROLS:
WHY IT MATTERS:
Keeps ICMP waves frictionless and pulls finance only when the spend genuinely sits outside the annual KES plan.
Closes the loop on promoter pay, releases the M-Pesa Till batch the same day the L3 audit clears the campaign.
PAYOUT FLOW:
WHY IT MATTERS:
Promoters covering Naivas, Quickmart, agro-dealer counters, and NTSA workshops keep showing up because their M-Pesa Till lands the same day.
Brands rolling out across the 47 counties need one cloud system that handles KES PO routing, county store cuts, POSM kits per outlet class, and M-Pesa Till payouts in one trail.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.