Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your business
Manage merchandising campaigns, store audits, outlet visits, and field team execution
Track POSM deployment, proof of execution, photo validation, and campaign reporting
Create campaigns, set duration, upload store and POSM lists, track coverage and scoring
Photo proof capture, activation tab, bypass workflows, and field execution tracking
L1/L2/L3 multi-level audits, quality scoring, and automated audit dashboards
Outlet classification, norms management, store lists, and coverage tracking
Manage field sales teams with mobile attendance, route plans, outlet visits, and real-time reporting
Enterprise loyalty platform for channel partners, retailers, and distributors with points, rewards, and automated incentives
Manage leads, customers, pipelines, follow-ups, and sales reporting in one platform
Train sales teams with sessions, quizzes, certifications, gamification, and mobile learning
Admin portal: posts campaigns, uploads outlet lists and POSM masters, validates the L1/L2/L3 audit stack, scores auditors, and surfaces KES spend across all 47 counties. Field app: a TSR at a Naivas aisle or a Quickmart end-cap captures the GPS-stamped photo against the reference image. Closed dukas log a bypass with a reason code. WhatsApp Business pings supervisors when an L3 case opens.
Curated reads from the Kenya blog on this topic, workflows, dashboards, and practical guides.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Captures the duka shot, stamps GPS, time, and outlet pin before sync.
CAPTURE STACK:
WHY IT MATTERS:
Proves the TSR was inside the Naivas aisle or duka, not parked outside. No more drive-by claims.
Validates the field photo against the briefed reference image, frame by frame.
VALIDATION HOOKS:
WHY IT MATTERS:
Stops bad shots before they hit L1. Auditors spend time on edge cases, not blurred photos.
Three-tier quality control. L1 scores. L2 sample-checks. L3 settles.
AUDIT FLOW:
WHY IT MATTERS:
Brand owners get scored compliance data, not raw photos. Auditors are accountable to a measurable quality score.
Rolls execution data from a single duka up to all 47 counties in one click.
SCORECARD CUTS:
WHY IT MATTERS:
Brand teams see exactly which counties under-deliver and where to redirect the next merchandiser route.
Audits closed outlets honestly and tracks branded racks, glow-boards, and counters between visits.
UPKEEP TOOLS:
WHY IT MATTERS:
Closes the loop on paid-partnership assets. A dead glow-board at a Mediplus counter becomes a ticket within minutes, not weeks.
Posts L1 auditor incentives to M-Pesa Till on the agreed payout cycle.
PAYOUT HOOKS:
WHY IT MATTERS:
Auditors stay sharp because payout is tied to clean, scored work. Finance gets a single export, no manual tallies.
Surfaces KES POSM spend against deployed, damaged, and missing value per campaign.
ROI CUTS:
WHY IT MATTERS:
Brand owners reconcile every KES of POSM budget against visible execution. Finance sees real value, not promised value.
Brand owners managing POSM across all 47 counties need scored proof, not raw photos. Audits route. Counties roll up. KES spend reconciles.
What you get:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.