Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your business
Manage merchandising campaigns, store audits, outlet visits, and field team execution
Track POSM deployment, proof of execution, photo validation, and campaign reporting
Create campaigns, set duration, upload store and POSM lists, track coverage and scoring
Deployment tracking, photo proof, reference image comparison, and exception handling
L1/L2/L3 multi-level audits, quality scoring, and automated audit dashboards
Outlet classification, norms management, store lists, and coverage tracking
Manage field sales teams with mobile attendance, route plans, outlet visits, and real-time reporting
Enterprise loyalty platform for channel partners, retailers, and distributors with points, rewards, and automated incentives
Manage leads, customers, pipelines, follow-ups, and sales reporting in one platform
Train sales teams with sessions, quizzes, certifications, gamification, and mobile learning
KAM portal: configures POSM campaigns, county routing, and per-audit KES reward rules. Mobile app: TSR or merchandiser geo-fence checks into a Naivas branch, captures every POSM photo (offline-first), submits, and the M-Pesa Till credits the audit completion bonus once the WhatsApp Business alert confirms a clean score.
Reads for Kenyan TSRs, KAMs, merchandisers, and promoters running upcountry beats and county-wide POSM audits.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Captures full POSM audits on the agro-dealer counter even when 3G drops in Naivasha rural beats.
OFFLINE BUILD:
WHY IT MATTERS:
Merchandisers in Eldoret or Nakuru rural beats never lose an audit to dropped network.
Stamps every Naivas counter POSM photo with geo-fenced coordinate plus timestamp.
STAMP FIELDS:
WHY IT MATTERS:
Cuts fake POSM submissions from TSRs who never set foot in the duka.
Anchors promoter attendance to the Quickmart or Carrefour outlet via geo-fenced mobile check-in.
SHIFT MECHANICS:
WHY IT MATTERS:
KAMs see exactly which promoter showed up at the Carrefour Two Rivers shift, no phone follow-ups.
Routes every submission into 47 county audit dashboards for the KAM and head office.
COUNTY ROUTING:
WHY IT MATTERS:
Head office drills from Nairobi to Mombasa to Kisumu in seconds, no manual stitching.
Routes audit capture through a chat-feel UI a duka merchandiser already knows from WhatsApp.
UX BUILD:
WHY IT MATTERS:
A first-day TSR at an NTSA workshop closes a clean audit without supervisor hand-holding.
Posts the audit completion bonus in KES straight to the merchandiser M-Pesa Till once the score clears.
PAYOUT MECHANICS:
WHY IT MATTERS:
Cuts payout chasing on WhatsApp; merchandisers see KES in the M-Pesa Till within hours.
Surfaces every submission, bypass, and exception in the KAM audit queue with WhatsApp Business push.
QUEUE FEATURES:
WHY IT MATTERS:
KAMs catch a missing POSM at a Quickmart branch the same day, not on the Monday review call.
FMCG, agro, and beverage brands running merchandiser fleets across 47 counties need one cloud system that captures offline, syncs on 3G, and pays KES via M-Pesa Till.
Benefits:
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.