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Why Choose Cloud AI Retail Merchandising Mobile App in Kenya?

Built for Kenyan merchandisers, TSRs, and promoters walking beats from Nairobi CBD to upcountry agro-dealer counters.
Offline-First Capture for Upcountry Beats: Captures POSM audits without network at Eldoret agro-dealer counters; syncs once 3G returns.
GPS-Stamped Photo Audit: Stamps every POSM shot with geo-fenced coordinate and timestamp from the Naivas branch.
Promoter Shift Check-in: Geo-fences promoter check-in at the Quickmart or Carrefour shift start; logs duration.
County-Wise Audit Sync: Rolls scores into 47-county dashboards so the KAM drills from Mombasa to Kisumu in seconds.
WhatsApp-Style Light UX: Big icons, swipe gestures, chat-like flow let a duka merchandiser audit in under two minutes.
Bypass for Closed Dukas: Submits a reason when the duka is shuttered, the NTSA workshop is shut, or owner refuses entry.
KES Reward to M-Pesa Till: Pays out per-audit KES bonus straight to the merchandiser M-Pesa Till once the score clears.
WhatsApp Business Audit Alerts: Posts urgent exceptions (damaged POSM, missing stock) to the KAM via WhatsApp Business notification.

1Channel Suite for Kenya

Comprehensive SaaS tools to manage sales, loyalty, retail execution, CRM, and training across your business

How Our Software Works?

KAM portal: configures POSM campaigns, county routing, and per-audit KES reward rules. Mobile app: TSR or merchandiser geo-fence checks into a Naivas branch, captures every POSM photo (offline-first), submits, and the M-Pesa Till credits the audit completion bonus once the WhatsApp Business alert confirms a clean score.

Campaign list and store visit mobile screen
Guided store workflow and POSM image capture mobile screen
Audit submission with L1 L2 L3 bypass and exception mobile screen
Campaign analytics dashboard admin screen

Retail Merchandising Mobile App Insights & Resources

Reads for Kenyan TSRs, KAMs, merchandisers, and promoters running upcountry beats and county-wide POSM audits.

Retail Execution Across Kenya's Duka Network
Retail

Retail Execution Across Kenya's Duka Network

Catching Shelf Gaps in Kenyan Retail with AI Image Recognition
Retail

Catching Shelf Gaps in Kenyan Retail with AI Image Recognition

Capturing Field Orders on Mobile Across Kenya
SFA

Capturing Field Orders on Mobile Across Kenya

SFA or CRM? What Kenyan Field Teams Actually Need
CRM

SFA or CRM? What Kenyan Field Teams Actually Need

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Rewards and Recognition

Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.

G2 High Performer 2025
G2 Best Support 2025
G2 Easiest to Use 2025
G2 Best ROI 2025

Comprehensive Features Overview

Who Uses the Retail Merchandising Mobile App in Kenya?

TSRs, KAMs, merchandisers, and promoters across Kenyan FMCG, agro, electronics, and retail chains run county-wide POSM audits on the app.
💡 Fully Customisable: Audit forms, KES reward rules, county routing, and M-Pesa Till payouts tune to your Kenyan operation.
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PRICING

Pricing scales with TSR and merchandiser seat count, county coverage, KES reward rule complexity, and M-Pesa Till payout volume.
Every plan includes cloud hosting, the Android and iOS app, KAM dashboards, M-Pesa Till payout wiring, and onboarding for upcountry teams.

Why Kenyan Brands Pick 1Channel

FMCG, agro, and beverage brands running merchandiser fleets across 47 counties need one cloud system that captures offline, syncs on 3G, and pays KES via M-Pesa Till.

Benefits:

Monthly Plan

Flexible monthly billing
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Celebrating Growth Milestones

At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.

4.8 star rating
4.8
4.7 star rating
4.7
4.9 star rating
4.9

Frequently Asked Questions

Does the merchandising app work offline on upcountry beats?

How do GPS-stamped photo audits prevent fake submissions?

Can promoters check in by shift at hypermarket outlets?

What happens when a duka or agro-dealer is closed?

How are per-audit rewards paid out in KES?

How is execution rolled up across 47 counties?

Does the WhatsApp-style light UX work for low-literacy field users?

How are urgent exceptions routed to the KAM?