Pharma & Healthcare Distributor Management Cloud Software for Nigerian Business

The platform models the manufacturer or importer, the lead distributor, sub-distributors, wholesalers in drug markets like Idumota in Lagos and Onitsha Head Bridge, and the retail edge of registered pharmacies, PPMVs (patent and proprietary medicine vendors), and hospital direct accounts. Each tier keeps its own Naira price list, credit window, scheme logic, and territory, so orders route by mapped account and channel-loading is visible early instead of at month-end.

Every SKU carries its NAFDAC registration reference, batch, and expiry date. GRN captures batch and manufacture details the moment a consignment is booked in at the depot. FEFO dispatch pushes the nearest-expiry lot out first, and near-expiry alerts fire weeks ahead so brand teams can shift or discount stock before write-off. Recall searches run by batch and lot number across the whole channel.

Vaccines, biologics, and insulin carry a cold-storage flag on the SKU master. The warehouse enforces cold-room rules and dispatch checks packaging before goods leave the depot. Because grid power is unreliable and generator or solar backup is common, cold-chain breaks are logged against the batch, and temperature-break returns route to a separate investigation flow with a full audit trail for NAFDAC review.

Primary sales (distributor to wholesaler or pharmacy) and secondary sales (wholesaler to PPMV or retail counter) sit on one platform. Medical reps capture orders and stock on an offline-first app that syncs once network returns, so coverage in dense markets and rural routes is not lost to blackspots. Brand teams see SKU off-take, returns, and demand by state and territory.

Schemes support value slabs in Naira, volume slabs, bonus-stock variants, and category-specific support for antimalarials, antibiotics, OTC, and consumer health. The engine checks eligibility against tier and order history, then auto-applies the qualifying scheme on the rep or wholesaler screen. Brand teams see ROI by outlet, state, or SKU against month-to-date targets to decide renewals.

A return is raised by the pharmacy, PPMV, wholesaler, or medical rep on visit, with a photo, the invoice reference, the original batch and lot, and the reason (damaged, expired, near-expiry pull, or recall). Multi-level approval flows through the area manager and finance. A credit note is generated against the original invoice and applied to the next order. Controlled and cold-chain lines carry tighter return caps and a complete audit trail.

For any flagged batch and lot, the platform shows where every unit sits: manufacturer or importer store, lead distributor, sub-distributor, wholesaler in Idumota or Onitsha, pharmacy or PPMV order, hospital, or sold-through. The workflow generates pull-back notices, tracks recovered stock, and produces a NAFDAC audit-ready report so a recall can be closed out with evidence rather than guesswork.

Limits and terms are set per account and checked at booking against outstanding plus new order value, and over-limit orders hold for approval. Ageing reports track by account in Naira. Because retail settlement is shifting fast from cash to POS and bank transfer via Opay, Moniepoint, and PalmPay, receipts reconcile against invoices and collection leakage is easier to spot. Reminders go out before due dates.

Yes. REST APIs sync with SAP, Oracle, Microsoft Dynamics, Sage, and locally built distributor systems. Orders, invoices, dispatch, GRN, returns, batch moves, and POS or bank-transfer receipts flow both ways without rekeying. SFTP feeds handle bulk syncs of the SKU master, stock, and ledger between systems.

Distributors get a portal with orders, batch stock, schemes, ledger, and invoices. Brand teams see pharmacy and PPMV secondary sales, off-take, scheme ROI, and near-expiry pressure. Sales leadership gets state and territory rollups across Lagos, Kano, Onitsha, Aba, Ibadan, Port Harcourt, and Abuja. Finance sees credit ageing, POS and transfer reconciliation, and recall exposure in Naira, with drill-down to batch-level transactions.