Automotive Sales Force Automation Cloud Software for Vietnamese Business

It is one cloud app with three call templates. The Sales Representative employed by the distributor runs the retailer and workshop beat with the fitment catalogue open. The brand's Sales Supervisor works the distributor and sub-distributor tier on a slower cadence, checking stock cover and claims. Area Sales Managers see both without asking anyone to key the same information twice.

Every account carries its own mapped boundary, so check-in registers per call rather than once for the day. Selfie verification stops a colleague marking the visit, and time spent inside the boundary separates a real technical conversation from a drive-past. On dispersed provincial routes the same records capture without a live connection and upload once the rep is back in coverage.

The rep filters by make, model, year and engine variant, and the catalogue returns the compatible references with their VND price and the quantity currently in the warehouse. Original-equipment and aftermarket equivalents sit side by side. That is what keeps the wrong reference from leaving the depot and coming back as a return three weeks later.

Availability is shown before a quantity is entered. Where the reference is in stock the order commits against it; where it is not, the rep books a forward line with an indicated date instead of promising a delivery and losing the account's trust. Confirmation reaches the buyer on the channel they already use, and the whole exchange stays inside the visit.

Collections in this channel mix cash, cash on delivery, VietQR scans and NAPAS 247 transfers, and each one is receipted against the invoice in the app. Ageing and credit exposure are read before an order releases, so an account already past its terms is held for the Sales Supervisor to review rather than loaded up further. Invoicing feeds the e-invoicing process that has been compulsory for every business since 1 July 2022.

The distributor's own despatch data arrives by API or scheduled file and is matched against the calls the field team logged. The comparison is the useful part. It shows which recorded visits actually produced movement, and which sub-distributor or wholesaler is quietly serving accounts the brand believes its own team covers.

Territories are drawn on the 34 provincial units and the commune and ward layer beneath them, so nobody is planning against an obsolete map. Dense urban clusters are sequenced for the number of calls a day allows; northern mountain and Mekong Delta territory is sequenced for driving time, with fewer, longer and better-prepared visits. Both sit in one plan, which lets an Area Sales Manager compare them fairly.

Slow-moving lines are exactly where a field stock check earns its keep. Reps record what is on the shelf, what has gone since the previous call and what a competitor is quoting alongside it. That tells the brand the difference between a line nobody wants and a line that is simply absent at the moment a customer asks for it, which is the more expensive of the two.

A Sales Supervisor sees coverage, order value and fitment enquiries by account for the team the distributor employs. Area Sales Managers compare provinces and distributors on the same measures, and roll-ups drill from region to distributor to individual part number. 1Voice AI answers a spoken question directly, so nobody is waiting on a report to be built first.

Mechanics choose which brand goes onto the vehicle far more often than the person settling the bill does, so they are handled as their own influencer tier. Technical visits, product demonstrations, training sessions and the recommendations that follow are logged against the workshop, and the pull they create is read next to the retailer's own ordering pattern rather than guessed at.