FMCG & CPG Distributor Management Cloud System for Indonesian Business

Order booking from warung, kiosks, and open-market traders, FEFO stock allocation, Rupiah invoicing, dispatch, GRN against purchase orders, claim management, and collection tracking through POS and bank transfer. One platform spans lead distributors, sub-distributors, wholesalers, and the growing modern trade in Java and Sumatra.

Rupiah price lists are built by channel, state, customer, and SKU. Modern trade chains, open-market wholesalers, and provision-store operators each carry their own rate. Promotional prices run inside date windows. Price changes route through approval and apply to fresh orders automatically, so a Java beat and an Sumatra wholesaler never share the wrong rate.

Volume, value, slab, and free-goods schemes are configured by outlet category and territory. The engine checks eligibility at order entry and applies the qualifying scheme automatically. Month-to-date and quarter-to-date ROI dashboards show which promos pay back per brand manager, and free-goods on soap, seasoning, or beverage cases post straight onto the invoice.

Batch and expiry are captured at GRN. The allocator picks the earliest-expiry stock first across warehouses, which matters for food, dairy, beverages, and personal care lines. Near-expiry alerts fire weeks ahead so brand teams can push or discount stock before a write-off. Recall searches run by batch number for BPOM traceability.

Credit limits sit per distributor or sub-distributor. Orders that breach the limit hold for approval. POS receipts and bank transfers via GoPay, OVO, DANA, Paystack, or a direct bank payment reconcile to Rupiah invoices, and cash lodgements post against the ledger. Ageing dashboards and reminders keep collections moving across the channel.

Reps raise claims from the field with a photo and batch reference, distributors from the portal, or back office direct. Reason codes cover damage, expiry, short delivery, and wrong item. Multi-level approval routes the claim. A credit note posts against the original Rupiah invoice and updates the ledger, with a full audit trail for BPOM-regulated lines.