Consumer Durables & Electronics Sales Force Automation Cloud Software for Kenyan Business

KAM owns modern trade buyer relationships. Territory rep covers multi-brand retailers across the region. Promoter runs daily shifts at the retailer floor with demo unit audit and conversion log. Same app, different screens and KPIs by role.

Each promoter is mapped to a retailer outlet. Shift check-in locks to the store geo-fence with selfie AI validation. Shift screen captures demos run, shopper interest, and conversions. Conversion ratio replaces self-reported activity.

Promoter taps demo start and selects the model. End of demo captures interest, decision factor (price, feature, warranty), and outcome. For purchases, the serial number logs for sell-through tie-back. Data feeds promoter scoring and competitor analytics.

Yes. Retailer POS exports flow via SFTP or API. The platform matches shift, store, and serial to the sale. Verified conversions drive the KES incentive payout. Inflated or unmatched claims flag for review. Agency skimming gets screened out.

Every secondary order and sell-through unit posts to MTD and QTD buckets per rep, territory, and SKU. Leadership sees live progress against target. Slippage triggers alerts. Closing day reporting needs no manual roll-up.

Each modern trade account carries a buyer profile and review cycle. Store visit cadence varies by class (flagship, mid-tier, satellite). Daily plan rolls to a KAM MIS. Calendar shifts auto-adjust without rework.

Each retailer has an active SKU list. Store check-in captures presence on shelf. Out-of-stock and delisted events log. Compliance reports show percent of agreed range available. KAMs use these in buyer reviews to close listing gaps.

Brand managers see SKU sell-through, conversion ratios, and demo activity. KAMs see retailer scorecards for buyer review. Leadership sees country roll-ups with drill-downs to store and rep. 1Voice AI handles natural-language queries.

AI optimises rep routing across modern trade and multi-brand retailers. Selfie AI validates GPS attendance. Image recognition reads shelf photos for demo unit and POSM compliance. 1Voice handles ad-hoc analytics. Conversion pattern flags promoters for coaching.

Yes. The app is offline-first. In Nakuru, Eldoret, or Kisumu trading centres with patchy signal, promoters and reps capture attendance, demos, and orders without a live connection. Data and photos sync to the cloud when signal returns.