Retail & Modern Trade Sales Force Automation Cloud Software for Kenyan Business

KAMs work a weekly HO buyer calendar with Naivas, Quickmart, and Carrefour: listing reviews, JBP touchpoints, and flagship store audits. Territory reps run a daily beat with shelf checks and order capture. Same app, role-based screens and KPIs.

Yes. Promoters use a shift-based user type with store geo-fence and a slim screen for demos, conversations, and conversions. Productivity reports separate promoters from KAMs. Timesheets export in agency-friendly formats for third-party staffing partners across Nairobi and Mombasa.

The rep selects the chain, store, and active PO. The app loads listed SKUs. Rep logs shelf stock, off-take since last visit, and any new ask. Off-take rolls into chain-wise sell-out dashboards and exports in chain templates for JBP.

Yes. Captured orders flow to the DMS layer and convert into each chain's required format. The platform supports standard EDI message types and flat-file exports for chain B2B portals. New chain integrations are added through the same admin config layer.

Outlets are tagged by chain, format (HM, SM, CVS, wholesale, duka), and footfall band. Templates assign cadence per format: KAM weekly or fortnightly at hypermarkets, daily for convenience, stock-cycle slots for wholesale. Coverage reports flag missed visits.

Each chain has a defined SKU listing. Store visits capture shelf presence for every listed SKU. Out-of-stock, delisted, and substitution events log automatically. Range compliance reports show listing availability by chain and store for JBP and listing reviews.

Leadership sees chain revenue, sell-out, range compliance, and visit compliance with county drill-down. Brand teams see SKU penetration and share-of-shelf trends. 1Voice AI answers questions like "top three chains by sell-out growth this month" without a custom report.

Promo schemes carry eligibility rules per chain, format, and SKU. Reps see the live scheme list at order entry. Listing fees and credits log against the chain ledger. The promo ROI dashboard pairs scheme cost with chain sell-out lift.

Yes. The app is offline-first. Promoters in back aisles and reps in dense store layouts capture orders, photos, GPS, and timestamps on-device. Data syncs to the cloud when reconnected. Conflict handling prevents duplicate or stale entries in the warehouse.

Yes. The promoter and rep app can be white-labelled with your colour palette, logo, splash screen, and store name on Google Play and the App Store. The cloud backend stays shared. The admin portal can also be white-labelled to match.