FMCG & CPG Distributor Management Cloud System for Nigerian Business

Order booking from provision stores, kiosks, and open-market traders, FEFO stock allocation, Naira invoicing, dispatch, GRN against purchase orders, claim management, and collection tracking through POS and bank transfer. One platform spans lead distributors, sub-distributors, wholesalers, and the growing modern trade in Lagos, Kano, Onitsha, and Abuja.

Naira price lists are built by channel, state, customer, and SKU. Modern trade chains, open-market wholesalers, and provision-store operators each carry their own rate. Promotional prices run inside date windows. Price changes route through approval and apply to fresh orders automatically, so a Lagos beat and an Onitsha wholesaler never share the wrong rate.

Volume, value, slab, and free-goods schemes are configured by outlet category and territory. The engine checks eligibility at order entry and applies the qualifying scheme automatically. Month-to-date and quarter-to-date ROI dashboards show which promos pay back per brand manager, and free-goods on soap, seasoning, or beverage cases post straight onto the invoice.

Batch and expiry are captured at GRN. The allocator picks the earliest-expiry stock first across warehouses, which matters for food, dairy, beverages, and personal care lines. Near-expiry alerts fire weeks ahead so brand teams can push or discount stock before a write-off. Recall searches run by batch number for NAFDAC traceability.

Credit limits sit per distributor or sub-distributor. Orders that breach the limit hold for approval. POS receipts and bank transfers via Opay, Moniepoint, PalmPay, Paystack, or a direct bank payment reconcile to Naira invoices, and cash lodgements post against the ledger. Ageing dashboards and reminders keep collections moving across the channel.

Reps raise claims from the field with a photo and batch reference, distributors from the portal, or back office direct. Reason codes cover damage, expiry, short delivery, and wrong item. Multi-level approval routes the claim. A credit note posts against the original Naira invoice and updates the ledger, with a full audit trail for NAFDAC-regulated lines.

Yes. The field and distributor apps are offline-first. Reps book orders, capture stock, and log claims inside Onitsha Main Market, Balogun, or a Kano lock-up shop even when the mobile network drops or the grid is down. Everything syncs the moment a signal returns, so no order is lost to a blackout or a dead spot on the route.

Yes. REST APIs sync sales orders, Naira invoices, dispatch notes, GRN, returns, batches, and POS or bank-transfer payment records with SAP, Oracle, Microsoft Dynamics, Sage, and locally built distributor ERPs. SFTP feeds handle bulk daily masters, stock balances, and ledger postings both ways.

Distributors get order history, stock view, scheme catalogue, Naira ledger, and invoice downloads. Brand managers see month-to-date targets, beat performance, ageing, and scheme redemption. Sales leadership gets state and channel rollups across the Lagos, Onitsha, Aba, Kano, and Port Harcourt corridors with outlet-level drill-downs to the individual provision store.

Yes. The admin portal runs in any modern browser. Distributors and reps get Android and iOS apps for orders, stock-in, claims, and ledger views, built offline-first for patchy market network and grid blackouts. A white-label option supports distributor branding. The same cloud backend runs SFA, DMS, and the partner portal.