Distributor Order Management Software Vietnam

Before a single SKU is added, the rep sets three things: who the buyer is, which warehouse fulfils the order, and how it will be settled, whether that's bank transfer, VietQR, an e-wallet, cash on delivery or credit. From there, each line the rep adds checks itself against live stock, any scheme the buyer qualifies for, the VND price that applies to that customer, and the credit limit on file, so nothing reaches submission that the warehouse or the finance team would have to unwind later.

Each buyer's account carries a VND ceiling alongside a running outstanding balance, and the two are checked together the moment an order would breach the limit, either blocking it outright or flagging it for approval before dispatch goes ahead. Payments then close the loop: whether they land by bank transfer, VietQR or cash on delivery, they post straight to Credit Management, freeing room for the next order and keeping days-sales-outstanding accurate even where a wholesaler is settling in instalments rather than one lump sum.

It does. A primary order is the brand billing its distributor; everything that distributor sells onward, to sub-distributors, wholesalers, tạp hóa outlets, traditional-market stalls or minimart accounts, counts as secondary. Rather than living in separate systems, both flows land on the same Orders screen, tagged by channel and rolled up by province, region and distributor so nobody has to stitch two reports together to see the full chain.

Batch Selection isn't locked to one method: FIFO, FEFO, LIFO and Manual with Auto-Select are all supported, and the choice can be set per warehouse or category. Whichever rule applies, reserved, quarantined and damaged stock is excluded from what a rep can actually sell, which is what keeps expiry-sensitive lines, pharmaceutical, dairy or packaged food, accurate no matter which warehouse the order routes through.

Approval triggers a delivery note first. Dispatch is then scheduled with the relevant batch tags attached, and only after that does a VND e-invoice generate, complete with tax breakup, bank details, signature and QR block, ready to hand to the outlet. By the time the driver leaves the warehouse, the delivery note, invoice and consignment ID all carry matching references, so nothing has to be reconciled on the road.

Eligibility is checked at the point of order entry, against brand, category or SKU rules, and volume, value and free-goods slabs trigger automatically from there. Because the claim settles from that same pricing record rather than a separate calculation, the distributor and the brand are working from one number at month end instead of reconciling two different spreadsheets.

When every distributor places a large order in the same short window, allocation rules govern who gets stock first rather than leaving it to whoever calls the warehouse. That matters because the North and South don't prepare on the same clock: Hanoi-area distributors typically build Tết stock a month or two out, while Ho Chi Minh City's run-up is considerably shorter, so reserved quantities, batch routing and dispatch scheduling are configured per region instead of against one national assumption.

No. The platform is entirely cloud-hosted, and Regional Settings are already configured for local conditions, Indochina Time (ICT, UTC+7), VND as the working currency, DD/MM/YYYY date formatting and a Monday-to-Friday week that accounts for Saturday-morning trading. Teams can start through the web portal or the Android and iOS apps, with remote training carrying them through onboarding.