Complete distribution management tools to streamline distributor operations, order processing, inventory control, and secondary sales across your distribution network
Retailer orders, approvals, inventory allocation, delivery notes, and secondary sales
Track sellable stock, warehouse inventory, transit stock, and automate replenishment
Multi-warehouse inventory, stock transfers, batch tracking, GRN, and dispatch
Batch-level tracking, FEFO/FIFO/LIFO allocation, expiry monitoring, and stock rotation
Value-based, volume-based, and free goods schemes with auto-application
Customer-specific, geography-based pricing with validity dates and auto-application
Product catalogue with Brand, Category, Product, SKU hierarchy and UOM conversions
No-code workflows with conditions, triggers, notifications, and multi-level approvals
24+ default reports, real-time dashboards, sales trends, and CSV export
Outstanding tracking, credit limits, invoice payment allocation, and credit notes
Multi-level returns, damage claims, credit note generation, and GRN discrepancy
Goods receipt notes, ordered vs received validation, and batch tracking
B2B ordering platform for distributors with self-service ordering and payments
Order booking app with GPS attendance, market visits, beat execution, and AI assistant
Conversational AI assistant, auto order validation, intelligent FIFO/FEFO, and automation
RSM portal: locks the 47-county tree, uploads ward-level outlet lists, draws beats around dukas, modern-trade chains, agro-dealers, and pharmacies, then assigns TSRs, KAMs, MRs, and van sales reps. Field app: routes each rep to today's beat, surfaces outlet distance, captures GPS-stamped visits, and rolls KES secondary sales back to county dashboards.




Curated reads from the Kenya blog on this topic, workflows, dashboards, and practical guides.
Our recognitions constantly motivate us to push the envelope of excellence and empower our customers with winning ideas each day.
Anchors Kenya's full territorial tree. 47 counties, 290 constituencies, 1,450 wards, every ward an addressable node.
Features:
Why It Matters:
A Kenya-shaped tree means RSMs report by county the same way the trade reports by county. No re-mapping, no parallel spreadsheets.
Anchors every duka, Naivas, Quickmart, Carrefour, agro-dealer, NTSA workshop, and retail pharmacy to one ward, one beat, one rep.
Features:
Why It Matters:
Hard outlet ownership ends the "I thought you were covering it" gap that loses dukas to competitor van sales reps in Nakuru county wards.
Routes ward-cluster beats for TSRs, modern-trade chain beats for KAMs, and corridor beats from Mombasa-port-to-Voi for van sales.
Features:
Why It Matters:
Different roles travel differently. A KAM in the Nairobi industrial belt does not move like an MR in the KNH plus MTRH catchment. The system honours that.
Surfaces visit compliance, outlet coverage, KES secondary sales, and rep productivity at County, Constituency, Ward, or beat depth.
Features:
Why It Matters:
County-level reporting is how RSMs defend a region in review. The numbers match how Kenya is governed, taxed, and shopped.
Locks beats, outlet lists, schedules, and visit history to a beat, not a person. Reassign once and the new rep inherits the full route.
Features:
Why It Matters:
Turnover should not strand dukas. When a TSR exits in Kisumu or a KAM moves from Mombasa, coverage continues the same day, not after a fortnight of re-mapping.
Yearly Plan
At 1Channel, we celebrate every step of our new customers journey, market of geography, or higher customer satisfaction score to become the preferred Field Sales CRM leader.