Industries We Serve in Kenya

One cloud SaaS for 10 Kenyan verticals. SFA, DMS, loyalty, retail execution, and LMS, configured for dukas, supermarkets, dealers, agro-dealers, fundis, and SACCOs.

Explore by Industry

Cloud Modules Tuned to Each Kenyan Vertical

Each Kenyan vertical has its own outlet mix, partner tiers, and field rhythm. Pick yours below to see the modules, channel coverage, and workflows configured for it.

FMCG

Duka and supermarket beat plans, sub-stockist DMS, retailer QR loyalty, planogram audits on chain shelves, and rep onboarding LMS, priced in KES and reconciled by M-Pesa or PesaLink.

FMCGCPGFood & BeverageDairyHome Care

Banking, Financial Services & Insurance (BFSI)

RM, DSA, and SACCO agent coverage, life and general insurance agent tracking, disbursement-linked M-Pesa incentives, CBK and IRA compliance LMS, plus KYC and AML certification gating.

BankingInsuranceSACCOWealth ManagementFintech

Pharma & Healthcare

Medical rep beat-and-call plans, chemist and stockist orders, doctor and clinic visit logs with sample tracking, batch-expiry FIFO, and PPB compliance LMS for the field team.

PharmaHealthcareLife SciencesMedical DevicesDiagnostics

Consumer Durables & Electronics

Dealer visit logs, IMEI and serial capture at sell-out, warranty activation, display and demo unit audits on chain floors, and KEBS-aligned promoter and counter staff training.

Consumer DurablesElectronicsMobile & TelecomHome AppliancesIT Hardware

Cosmetics & Personal Care

Beauty advisor rosters in supermarkets and salons, shade-and-SKU stock view, salon and spa loyalty, counter merchandising checks, and consultation skills LMS for advisors.

CosmeticsPersonal CareApparel & FashionFootwearBeauty

Building Materials & Hardware

KAM coverage of NCA contractors and developers, dealer and sub-dealer DMS, fundi and applicator QR loyalty paid via M-Pesa, showroom merchandising, and counter staff product LMS.

Building MaterialsPaints & ChemicalsElectricalHardwareFurniture

Automotive & Auto Components

Spares ordering with NTSA-matched vehicle fitment, mechanic and jua kali influencer loyalty, workshop branding audits, dealer DMS, and certified technician LMS for lubes, tyres, and batteries.

AutomotiveAuto ComponentsTyresBatteries & LubricantsAftermarket

Agriculture & Agro Chemicals

Agronomist farm visits, agro-dealer and stockist DMS, KEPHIS batch-expiry control on inputs, farmer QR-on-pack loyalty paid by M-Pesa, and dealer counter staff product LMS.

AgricultureAgro ChemicalsSeeds & FertilizersCrop ProtectionAnimal Nutrition

Retail & Modern Trade

Supermarket and hypermarket visit plans, planogram and end-cap audits, OSA and OOS capture, wholesaler and retailer loyalty, and sales associate LMS across Nairobi and Mombasa chains.

RetailModern TradeWholesaleSupermarketsHypermarkets

Logistics & Field Services

Driver, boda rider, and technician GPS, SLA-aware job dispatch, Mombasa-to-upcountry hub flow, cold-chain temperature logs, and NTSA and safety certification gating in the LMS.

LogisticsField ServicesLast-Mile DeliverySupply ChainCold Chain

Don’t See Your Industry?

1Channel configures to any Kenyan field force, distributor tier, channel loyalty scheme, or LMS rollout. Share your outlet mix and territory shape, the team will map it.

Frequently Asked Questions

Which 10 Kenyan industries does 1Channel cover?

FMCG, BFSI, Pharma and Healthcare, Consumer Durables and Electronics, Cosmetics and Personal Care, Building Materials and Hardware, Automotive and Auto Components, Agriculture and Agro Chemicals, Retail and Modern Trade, and Logistics and Field Services. Same SaaS core, configured per vertical.

Are workflows tailored per vertical?

Yes. FMCG runs duka and supermarket beats with SKU orders. Pharma logs doctor calls and samples. BFSI runs RM and DSA lead-to-disbursement. Automotive orders parts by vehicle fitment. Shared cloud core, vertical-specific screens, terms, and analytics.

Which modules apply per vertical?

Most verticals get all five: SFA, DMS, Loyalty, Retail Merchandising, and LMS. Pharma and Logistics run four (no merchandising). BFSI runs three: SFA, Loyalty, LMS. Start with one module, add more later without disrupting live operations.

Can a Kenyan group run multiple divisions on one tenant?

Yes. One admin portal handles many divisions. Each gets its own product hierarchy, roles, beat plans, pricing, and loyalty rules. An FMCG and a hardware arm can run separately yet roll up to one group dashboard for leadership.

Where does AI and automation show up?

AI handles selfie attendance, route optimisation, QR loyalty fraud checks, shelf image recognition, and lead scoring. The 1Voice assistant answers analytics in plain English. Automation runs incentive calc, M-Pesa payout triggers, cert gating, and SLA alerts.

How fast can a Kenyan brand go live?

Quick. A dedicated onboarding team sets up geography master, product hierarchy, roles, beat plans, and automations on the cloud tenant. Bulk uploads load users, outlets, SKUs, and targets in hours. Start with one module, layer others later.